Job Description

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

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  What you’ll be doing...
  
  

  As a Senior Experience Designer II you may be more involved with the onboarding and recruiting experience and mentoring other designers. A Senior Experience Designer is differentiated by skill capabilities and increased contributions to product success.

  • Participating in identifying appropriate design problems and opportunities within a brief.

  • Working independently with some mentorship to tackle larger, more open-ended problems.

  • Generating multiple credible design solutions with minimal guidance.

  • Participating in divergent and convergent group work while exhibiting proficiency of shared tools and software for design.

  • Actively exploring user context, and engaging the target user-centric activities.

  • Participating in user insight gathering activities and in the analysis of observations to develop insights. Creating design solutions that use user insights.

  • Articulating user, business, and/or technical reasoning for detailed design decisions in critiques or presentations.

  • Participating and chipping in to group dialogue and activities. Giving and receiving constructive feedback.

  • Communicating the current project plan, goals, and expected outcomes.

  • Deepening interactions with partners in product, tech, and business.

  
  
  What we’re looking for...
  
  

  You're a model design practitioner who grounds user-centered design solutions in product, tech, and business strategies. You excel, model, or instruct at least one of the core disciplines and optimally perform in others. You're accountable for your growth as well as other designers' growth. You are comfortable thinking on your feet and handling complexity. You communicate expertly, concisely and clearly. Other designers look to you as an example. You are accountable for your growth as an individual practitioner and the growth of your peers. You'll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Four or more years of relevant work experience.

  • Proficiency in UX, digital design skills and prototyping.

  • Experience in user centric design overall

  Even better if you have one or more of the following:

  • Bachelor’s or Master’s degree in Design.

  • Portfolio of all professional work.

  • Contributed to multiple design programs or shipped products with a large user base.

  • Contributed to overall product success.

  Why Verizon?

  Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

  • We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

  • Your benefits are market competitive and delivered by some of the best providers.

  • You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

  • We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.

  • Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

  • You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

  Your benefits package will vary depending on the country in which you work.

  *subject to business approval

  If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

• Additional Job Description
  The Senior Experience Designer II of Experience Design designs initiatives that impact the end-to-end customer journey and brand-defining experiences for a range of consumer-facing products and services. The Senior Experience Designer II is focused on deepening design expertise, building rationale for decisions, and effectively communicating solutions.
  * Generate multiple credible design solutions with guidance.
  * Exhibit mastery of shared tools and software for design.
  * Analyzes issues, identifies appropriate design problems and opportunities and recommends solutions.
  * Work independently to solve larger, more open-ended problems.
  * Explore, refine, and document solutions thoroughly.
  * Objectively evaluate and refine concepts based on learnings from prototypes.
  * Articulate user, business and/or technical reasoning for detailed design decisions in critiques or presentations.

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.