(AIPC) Audio SW Customer Support Engineer, up to Staff in Taipei at honor foundations

Date Posted: 3/14/2025

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Taipei
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/14/2025

Job Description


Company:

Qualcomm Communication Technologies Ltd.

Job Area:

Engineering Group, Engineering Group > Software Engineering

General Summary:

As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces.

Minimum Qualifications:

•    Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field.

• 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.

Job function

To join Qualcomm Customer Engineering team and work with world leading WoS (Windows on Snapdragon) compute device makers from design & develop to commercially launching excitement or new Qualcomm compute SoC products.

Audio software application engineering role requires audio system architecture expertise working in Audio Software DSP technologies, Windows Audio S/W Architecture to join the Customer Engineering team.

This role will involve supporting OEMs/Tier-1/Tier-2s with Audio Digital Signal Processing (DSP) and Windows audio system architecture feature specific customizations from proof of concept to final product commercial launches. The individual will work with global teams of dedicated experts to develop next generation Compute products.

Responsibilities in this role shall include the following

•       Customize Windows ARM-based audio software drivers for OEM

•       Co-work with cross functional teams in Qualcomm to speed up the solutions to customer problems

•       Require the ability to understand and explain technical information in a concise manner with strong communication skills between customers and developers

•       Provide the Audio performance measurement, analysis, and optimization

•       Create application notes, technical memo, and provide training to customers

•       Support Audio/Voice system’s algorithm tuning and debugging

•       Provide audio tuning support to help customers pass Teams, Zoom, Cortana, and Alexa certification

Minimum Qualifications

•       Bachelor's degree in Electrical Engineering, Computer Science, Computer Engineering, or related field

•       3+ years Software Applications Engineering, Software Development experience, or related work experience

•       3+ years’ experience with Programming Language such as C, C++

•       3+ years’ experience with embedded system

Preferred Qualifications

•       Master’s degree in Electrical Engineering, Computer Science, Computer Engineering, or a closely related field

•      Working experience on any DSP (porting and optimization of different algorithms along with real time debugging)

•      Hands-on Experience in using HEAD Acoustic ACQUA System, HATs

•      Hands on experience in SW/tuning to Audio pre/post-processing algorithms for subjective quality enhancement (ECNR, DRC, AGC/ limiter, speech recognition, etc.)

•      Rich experience in Teams certification tuning

•      Rich experience in Cortana or Alexa certification tuning

•      Rich experience in Windows audio and ACPI is a plus

•      Natural self-starter, self-motivated, independent, and resourceful problem solver.

•      Outstanding communication skills capable of presenting persuasively to all levels of the organization in an articulate and succinct manner

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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