Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing...

As an Analyst of Work Forward Taxation you will support the Payroll processing activities relating to Work Forward Taxation. You will perform analytical audits of the Payroll Tax reports to ensure both aspects of timeliness and accuracy are achieved in processing all employee payments. 

This position will serve as the subject matter expert for the processes they support, having a complete understanding of how this process integrates with the overall end-to-end payroll processing. 

• Performing detailed verification, review and preparation of payroll tax updates as required from daily tax and travel reports and/or manual updates. Defined processing timeline schedules must be achieved to ensure the timely and accurate recording of all employee transactions. 

• Supporting all customer service channel activities, including cases, and ensuring regular updates are maintained as it relates to processes, changes and/or announcements to assist in maintaining up-to-date information available to both employees and staff. 

• Assisting with tax setups for remote and travel employees. Review state & local taxes associated with remote addresses and work with the HR team to have employee's HR/Tax file updated.  

• Identifying the need for special ad-hoc queries to assist in completing appropriateness review of fluctuation deviations from standard processing flow or expected results. 

• Assisting with remediation recommendations. Assist with any compliance issues raised or identified through remediation.

• Collaborating with Tax team members to ensure documentation of Payroll Tax DTPs (Desktop Procedures) are maintained and updated, as necessary. 

• Participating in ad-hoc projects and process improvements for the department, as needed. 

What we’re looking for...

You have a strong sense of urgency and don’t wait for things to happen – you are proactive and tackle tasks head-on. You have experience managing large work volumes, demonstrate flexibility, and adapt easily to change. You’re an excellent communicator, and use your strong quantitative, organizational, and analytical skills to guide your work. You’re comfortable interacting with peers in various departments to resolve complex issues. 

You'll need to have:

• One or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience with Payroll Tax/Multi-state.

• Telecommunicating Taxation experience.

• Experience with Microsoft Excel. 

• Experience in Customer Service/HRMS/Payroll Processing/Timekeeping system applications.

Even better if you have:

• Understanding of the end-to-end Payroll functional processes as well as how the Payroll functional processes integrate with the overall end-to-end Payroll Tax processes.

• Experience in Customer Service/HRMS/Payroll Processing/Timekeeping system applications.

• Experience with 3rd party tax applications, i.e. ADP, CIC+.

• Strong customer service skills (both verbal and written).

• Good organizational, time management and communication skills.

• Strong sense of urgency, proactive approach, and a solid focus on results.

• Ability to manage multiple functions simultaneously.

• Willingness for flexible scheduling to meet processing demands.

• HCM PeopleSoft and Workday experience preferred. 

• CPP or FPC preferred. 

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.