Job Description

Company:

Qualcomm India Private Limited

Job Area:

Engineering Services Group, Engineering Services Group > Support Engineering

General Summary:

As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.

Minimum Qualifications:

• Bachelor's degree and 1+ year of Support Engineering or related work experience.
OR
Associate's degree and 2+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.

*Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.

GENERAL SUMMARY:

Support development and testing of next generation digital cockpit and Advanced Driver Assistance Systems.  Work closely with engineers to bring up initial design prototypes, create and run factory test procedures for platform screening, validate device performance, assist in debugging HW issues, HW design characterization, Install, maintain and support device rack infrastructure.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide lab support role to support engineers in bring up of design prototypes.
• Provide lab support in platform sustenance
• Support design verification testing of platforms in the lab
• Develop factory test processes and procedures for automotive development platforms
• Support factory technicians in integration of manufacturing test flows
• Troubleshoot and repair defective platforms
• Maintain and manage labs and lab equipment’s
• Support Device Farm
  • Hardware Installation: Install, configure, and upgrade hardware components in the device racks as needed.
  • Documentation: Maintain accurate documentation of rack layouts, equipment configurations, and maintenance activities.
  • Incident Response: Respond to and resolve technical issues and incidents in a timely manner.
  • Collaboration: Work closely with other IT and engineering teams to ensure seamless integration and operation of systems.

MINIMUM QUALIFICATIONS:

• The candidate will possess 3-4 years of experience in lab environment with emphasis on baseband hardware test support in a R&D development environment
• Sound understanding of basic digital and analog electrical principles and ability to interpret schematics and board files
• Practical lab experience troubleshooting hardware using computer, test equipment, and test system knowledge
• Proficient using lab test equipment including oscilloscopes, power supplies, multimeters
• Familiar with Windows environment, able to install and troubleshoot software and hardware drivers
• Ability to work and stay organized in a high pace development environment
• Ability to generate clear rework instructions for proto technicians to follow
• Ability to generate clear instructions and procedures for technicians to follow
• Strong written, verbal, and interpersonal skills
• Ability to solder small components (0402)
• Experience maintaining rack room infrastructure
• Proficiency in hardware troubleshooting and network configuration
• Ability to use schematic capture and layout viewer tools
• Ability to Quickly grasp requirements and 

PREFERRED QUALIFICATIONS:

• 5+ years of experience in lab environment with emphasis on baseband hardware test support in a R&D development environment
• Experience in automated test system support such as supporting test in a manufacturing environment
• Experience in working with Agile PLM tools for Bom Management
• Experience with C/C++/C# or Python and ability to write basic scripts for test flow automation
• Experience managing lab benches and equipment
• Familiarity with software debug tools like JTAG debuggers
• Proactive person that shows successful Team Management skills

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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