Job Description

Benefits Coordinator

Job Description

Department: Human Resources

Job Status: Full Time

FLSA Status: Salary Non-Exempt

Reports To: Benefits and Compensation Manager

Location: The Woodlands, TX

Amount of Travel Required: 5%

Work Schedule: M-F 8a-5p.

Positions Supervised: N/A

AIP: Level 7

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POSITION SUMMARY: Reporting to the Benefits & Compensation Manager, the Benefits Coordinator supports the Benefits team by assisting with oversight and administration of various employee benefits including life, health, disability, and insurance benefits.

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ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word 'may.')

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• Assists with the various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, short-term disability, long-term disability, life insurance, 401(k), and supplemental insurance enrollments quickly and accurately.
• Assists employees with benefit inquiries to ensure efficient and courteous resolution.
• Assists with processing benefit enrollments, benefit changes including qualifying life events, and terminations, assuring timeliness and accuracy.
• Maintains accuracy with reporting and regulatory expectations as it relates to benefit administration.
• Maintains employee personnel and benefits filing systems and ensures benefit changes are entered appropriately in payroll system for payroll deduction.
• Responds to phone and/or email requests from department contacts, employees, or new hires in a timely, professional, and informative manner, escalating issues to Benefits Management when needed.
• Assists employees with navigating the Benefits portal within the HRIS.
• Updates Labor postings/digital distribution to employees.
• Accurately identifies and reconciles billing discrepancies by utilizing eligibility report run in HRIS to remit correct payment.

• Participates in special projects such as Open Enrollment and New Hire Orientations when needed
• Maintains high standards of confidentiality of all employee records and information.
• Performs other related duties as assigned to assist with successful operations and business continuity.

Qualifications

POSITION REQUIREMENTS:

• Successfully passes background check, pre-employment drug screening, an any pre- employment aptitude and/or competency assessment(s).
• Possesses a valid U.S. Driver’s License.
• Daily in-person, predictable attendance.

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EDUCATION/EXPERIENCE LEVEL:

• Associates degree in human resources or related field and at least (3) years of Benefits Administration
• SHRM or HRCI certification preferred

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QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES:

• Strong ability to self-manage workload, multi-task, and utilize time effectively.
• Possesses sufficient knowledge of subject matter and technical expertise to perform with a high level of independence while requiring minimal oversight.
• Demonstrated analytical, organizational, and problem-solving skills, as well as detail oriented.
• Extensive knowledge of employee benefits and applicable laws.
• High proficiency in interpreting policies and procedures.
• Excellent interpersonal, written, and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.
• Excellent ability to interpret policies and procedures.

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PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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The Benefits Coordinator works indoors in an office setting, primarily sitting for extended periods of time at a desk station, keyboarding and using repetitive motions with wrists, hands, and or fingers. Vision abilities required by this job include close vision and the ability to adjust focus while reading and staring at a computer monitor. They will also need to speak clearly and audibly and be able to hear, understand, and distinguish speech and/or other sounds (e.g., building alarms) deriving from in-person speech, telephone, or other remote speech. No adverse environmental conditions are expected. While in the office, they may be called upon to stand, kneel, push, pull, reach overhead, stoop, crouch, climb, and lift; therefore, they should be able to lift 25 lbs. independently.

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Work hours may include early morning, late evenings, and weekends, depending on job demands.

The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these non‐discriminatory policies.

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The company has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.

Last reviewed 01/2025