Billing Analyst in Houston, TX at honor foundations

Job Description

Requisition ID:  85393 

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.

Position Specific Description

Business Analyst role is responsible for analyzing and developing improvements to business processes and identifying and facilitating the creation of appropriate reporting around each function. This role will serve as the subject matter expert in areas of Invoice audits, billing disputes, TXSET EDI, Texas protocol, and procedures. This role requires partnering interaction with Customer Service, Sales, Credit and Collections team, to meet required internal billing timeliness and accuracy service levels.

Job Duties & Responsibilities

•    Conducts analyses and prepares reports that provide operation and/or technical support to business operations.

•    Conducts quantitative and qualitative research to support medium to large special projects.

•    Assists with process design and modification for continuous business improvement.

•    Provide frequent and consistent communication to Management staff on deliverables and status updates.

•    Ensures compliance of rules and regulations across all customer segments in all states

•    Performs other job-related duties as assigned.

•    Responsible for accurate and timely processing of complex billing invoices for commercial and Residential complex customers.

•    Assist with billing validation process as needed.

•    Conduct periodic reviews of loss factors, rate code mapping, compliance customer documents sent to customers, etc.

•    Contributes to maintain internal control processes and procedures to ensure timely and accurate billing of complex billing customers.

•    Serves as a liaison to Sales and Settlements groups to ensure proper alignment, expectations, and calculations of Commercial Early Termination Fee.

•    Creating and maintaining a log of daily billing exceptions.

•    Works closely with the Director of Retail Operations for special and high priority projects as well as testing and troubleshooting system enhancements and recent technology that will affect the day to day in the department.

•    Analyzing and troubleshooting customer questions and concerns including working with other departments to ensure the best customer service interaction possible.

•    Support other analysts on the team as well as their responsibilities when necessary for all customer segments.

Job Overview

Employees in this role conduct complex operational analyses and lead medium to large project teams that support informed decision making within the business unit.

Job Duties & Responsibilities

• Conducts analyses and prepares reports that provide operation and/or technical support to business operations
• Conducts quantitative and qualitative research to support medium to large special projects
• Assists with process design and modification for continuous business improvement
• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED
• Bachelor's or Equivalent Experience
• Experience: 1+ years

Preferred Qualifications

• Bachelor's Degree

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group:  Exempt

Employee Type:  Full Time

Job Category:  Finance, Accounting & Business Analytics

Organization:  Gexa Energy, LP 

Relocation Provided:  No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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Nearest Major Market: Houston

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