Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

How would you like to make a difference everyday by empowering business owners with business lending solutions to help them reach their greatest potential? We are looking for self-directed movers and shakers to engage with business owners, solve problems and close deals in our fast-paced environment with confidence. If that describes you, keep reading for more details about this position.

Job Description:

Meet our team

The team empower small and medium businesses by providing our PayPal merchants with a fast and simple business loan, to help fund the growth of their business. We are looking for a candidate with a history of exceeding expectations and positively separating themselves from the competition.  In FinTech, change is constant to meet the needs of our merchants, consumers, and our markets. We support each other and advocate change. This approach drives a supportive, collaborative, and engaging environment where our team can deliver.

Your way to impact

PayPal is seeking high potential, performance driven people to join the Global Merchant Lending Inside Sales Team. This represents an exciting opportunity to join, learn and grow with a team that is empowered to innovate constantly and to compete fiercely and to thrive in a culture that allows for career growth opportunities and be part of an industry leading company.

Working in a high volume sales environment, as a member of the Global Merchant Lending Inside Sales Team at PayPal, you will contribute by facilitating loans in PayPal’s growing merchant lending market and create exceptional relationships with business owners who are interested in acquiring additional capital to grow their business by building rapport and developing trust to understand their borrowing needs.

If you're ready to take up our challenge, bring your passion, experience, and vision to the team at PayPal. We are proud to work here. You will be, too.

In your day-to-day role you will

• Actively engage business owners who are interested in funding for their business

• Build exceptional relationships with business owners by establishing rapport and developing trust to understand their borrowing needs

• Listen attentively to customer needs and concerns; demonstrate empathy while overcoming customer objections

• Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction

• Ability to handle high daily call volumes to meet and exceed established sales revenue and quality goals

• Provide constant feedback to Sales leader and Marketing team on merchant feedback to improve value proposition

• Learn and adapt to local competitive landscape to provide the best solution to the merchant

• Utilise Salesforce to log, track and maintain customer records

• Embrace PayPal’s Culture and Values and be passionate about providing a world class customer experience

What do you need to bring?

• Prior experience in sales, account management or inside sales within a B2B environment or marketing, financial services, or business development experience

• Superb interpersonal skills and the ability to build relationships and trust quickly over the phone

• Competitive nature with a strong passion and work ethic to exceed personal and professional goals

• Ability to work collaboratively and effectively, both on a team and individually, in a high energy, ever-changing, dynamic sales environment

• Must be quality and detailed oriented with strong working knowledge of the internet, e-commerce, and suite of Microsoft Office products

• Strong communication skills to enable positive interaction with business owners and all levels and functions within the organization

• Proven experience adapting and thriving in a constantly changing environment

• Bachelor’s degree or equivalent practical work experience

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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