Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Office of the CTO is seeking a skilled and detail-oriented Business Analyst to lead the development of various dashboards that will drive decision-making processes and strategic initiatives.

Job Description:

Job Title: Business Intelligence Analyst

Meet Our Team:

The Office of the CTO is seeking a skilled and detail-oriented Business Analyst to lead the development of various dashboards that will drive decision-making processes and strategic initiatives. The ideal candidate will have strong analytical skills, experience in data visualization, and the ability to translate complex data sets into actionable insights. This role involves collaborating with cross-functional teams, understanding the data needs of the Office of the CTO, and creating dashboards that provide real-time, impactful data visualizations.

Your Way to Impact:

This candidate will be instrumental in helping the OCTO with reporting and analysis. This person will help gather data and contribute to storytelling/executive presentations through data and visualization.

Your Day-to-Day:

• Requirements Gathering – working closely to gather requirements and understand data. Conduct interviews, workshops, surveys to gather details and requirements
• Dashboard Design & Development - design, develop, and maintain interactive dashboards and reports in partnership with the data visualization team using tools such as Tableau, Power BI, or similar platforms.
• Data Analysis - analyze large datasets to identify trends, patterns, and insights that can inform business decisions.
• Develop and document detailed business rules and data models for dashboard projects.
• Collaboration & Communication - present findings and recommendations to senior leaders in a clear and concise manner.
• Training & Support - provide training and support to end-users to ensure they can effectively utilize the dashboards Develop user guides, training materials, and conduct training sessions as needed.

What You Need to Bring:

• A successful candidate should have at least 6+ years of experience within business and/or data analysis
• Experience working with tools such as Tableau, Power BI or similar is required
• Proficiency in using SQL for extraction and transformation of large data sets.
• Experience in database schema design preferred.
• Experience with scripting language like Python preferred.
• Competency in Excel (macros, pivot tables, etc.).
• Extensive experience in developing, maintaining and managing Tableau driven dashboards & analytics.
• Experience with Power Query, Power Pivot, SQL, Power BI a plus.
• A Degree in Mathematics, Computer Science, Information Systems, or related field is preferred but not required

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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