Job Description

Job Profile:

Customer Service P1

JR Type:

Indirect

Job Category:

Administration

Minimum Clearance Required to Start:

None

Percentage of Travel Required:

None

Type of Travel:

None

Program/Opportunity Name:

Referral Bonus Plan:

$1,000

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Job Description:

The Opportunity:

CACI has a great opportunity for a Business Operations Specialist. The Business Operations Specialist is responsible for providing transactional, administrative, and repeatable services to the organization in an efficient and timely manner.  This position will work in a collaborative environment to provide administrative support for HR related Workday transactions.

This position is located at our business complex in Oklahoma City.

Responsibilities:

• Processes changes in employee status, pay, etc. in Workday, ensuring all data is correct and required approvals and forms are obtained within a structured reoccurring deadline period.
• Assist employees and Managers with inquires in a timely manner.
• Provide training and support to ensure compliance with established process and procedures to improve service delivery.
• Communicate effectively to employees on HR policy & procedures, providing education where necessary.
• Work with peers and Leadership to ensure effective handoff of escalated cases.
• Follow departmental SOPs.
• Partner with other parts of the business to assist in resolving various issues.
• Supports HR team by providing ad hoc administrative support.
• Work collaboratively in a Team and Learning Organization environment.

Qualifications:

• Bachelor's Degree or equivalent work experience.
• Proficient with Microsoft Office tools.
• Operate with a sense of urgency.
• Ability to thrive in a fast-paced environment.
• Strong sense of customer service.
• Strong time management and organizational skills.
• Strong communication, both written and verbal.
• Adaptability and flexibility
• Strong attention to detail

Desired:

• Experience using Workday.
• Experience using ServiceNow.
• Experience in a complex business setting.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$35,776 - $63,200

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