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Job Snapshot
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Employee Type:
Full-Time -
Location:
Chicago, IL -
Job Type:
-
Experience:
Not Specified -
Date Posted:
7/26/2024
Job Description
The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
What you need to know about the roleBraintree, PayPal’s enterprise merchant platform, allows companies to move money from one place to another safely and securely. Every time you pay for an Uber ride, book a stay through Airbnb, or pay with PayPal when you check out online, you’re probably using our product. It sounds complex (and it is), but we make it so simple you can’t tell we’re there.
Meet our team
The Enterprise product risk and operations team acts as a central leadership team within the Braintree organization at PayPal, supporting numerous critical workstreams. The team is relied upon to manage the overall risk environment of the products, own operational processes specific to our products and spearhead critical operational processes and risk remediation projects.
Job Description:
Your way to impact
We are looking for a Product Risk & Controls Operations Manager to join our Braintree product team who is a highly organized go-getter, who is detail-oriented, able to lead cross-functional projects and manage and prioritize against many timelines. The ideal candidate must be able to understand a problem and quickly assess the criticality and potential exposure. The candidate must also have a critical mindset who understands the product and operations to ensure issues address the true root cause and not a symptom. The candidate must be enthusiastic about payments and motivated to make a positive impact on our business and for our merchants in our ever-changing environment.
Your day to day
Lead for issues management process including identification of potential issues, determination if an item meets the definition of an issue, completing root cause analysis, proactive solution discovery for remediation and ensure timely closures/extensions/acceptances
Project manage and lead issues that are cross-functional in nature
Create and maintain risk heat maps
Create and maintain metrics associated with risk accepted issues
Lead ops readiness projects for regulatory changes or any net new risks and/or mitigating controls that need to be put into place for product launches
Lead and/or support operational processes specific to our Braintree and Payouts products (as needed)
What you need to bring
Expertise and experience in inherent risk, control design and root cause analysis
Be someone who enjoys identifying, explaining and solving problems cross-functionally
Detail oriented, with attention to clear and concise documentation and meeting both internal and external timelines
Strategic thinker who understands what they are doing and why they are doing it and has the ability to envision how it can be modified to increase efficiency
Critical thinker who does not only trust but verifies and uses data to justify cost / benefit of risk exposure
Analytical thinker who can work comfortably on data analysis in Excel and other internal tooling to determine quantitative impact of potential issues or operational improvements
Intellectual curiosity and willingness to learn the payments ecosystem and the facets of our products and operational processes
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0-
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$82500 to $187990For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
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