Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. As an Cell Site Engineer, you’ll be performing work primarily in support of identifying, troubleshooting, and repairing of the existing RAN network and supporting the market’s capital network enhancement projects. You will be engaged with a team of engineers to configure and integrate new routers, baseband units, radios and antennas for both 4G and 5G systems. This work will also involve working with other field and switch support engineers to troubleshoot issues with router configurations, fiber backhaul, radio link and hardware failures, and antenna VSWR/PIM and RET issues. It will require direct communication with tower crews to assist with ensuring equipment and connectivity of the RAN systems are correct and of the highest quality.

This position will be based out of Macon, GA MTSO supporting the 4G/5G wireless network in the area between south of Atlanta and Macon, GA; however, it may require further travel outside the area during call outs and to assist fellow engineers. This position will also rotate into the Macon switch to support the market's network expansion and provide troubleshooting support to tower crew and field engineers in the GA/AL markets. You’ll also be evaluating our network coverage and performance and finding ways to improve it.

What you'll be doing:

• Performing as a team member to configure and integrate 4G and 5G radio systems to support market network objectives.

• Performing optimization, troubleshooting, and maintenance of base station equipment, RF transmitters, and fiber networks.

• Performing testing and troubleshooting on both lit and dark fiber networks, integrating new dark fiber hardware, and monitoring the dark fiber performance daily.

• Troubleshooting and mitigating VSWR and PIM issues and configuring and troubleshooting RET (remote electrical tilt).

• Taking ownership and responsibility of the network by sharing and promoting best practices to fellow engineers to improve their skills to become more proficient with new technology and equipment.

• Evaluating and providing feedback of network coverage gaps and poor performance areas to appropriate groups to improve the customer experience.

• Conducting routine and preventative maintenance on network hardware to identify potential customer impacting issues.

• Complying with company and industry wide standard directives to maintain network performance, enhance efficiency, and ensure regulatory requirements are met and maintained.

• Working with cross-functional groups to complete projects, provide feedback, recommend improvements, and participate in group functional meetings.

• Implementing changes that promote standardization to help the organization become more efficient in daily tasks, more effective to the customer experience, and more profitable for the organization’s growth.

Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 65 pounds, pushing, pulling, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.

 

What we’re looking for...

Tech savvy, self-motivated and well-versed in all things regarding wireless network field operations. Working independently or as a member of a team suits you well. You’re also thorough, vigilant, and on top of the details. Both your written and verbal communication skills provide intelligent information to upper leadership or to your peers. You take ownership and responsibility to solve problems, develop solutions and lead by example to encourage others to do the same.

You’ll need to have:

• Associate’s degree or two or more years of work experience.

• Three or more years of relevant work experience.

• Valid driver’s license.

• Willingness to travel up to approximately 25% of the time, primarily in the market.

• Willingness to work a rotating schedule (shifts) including nights, weekends, and holidays based on the needs of the business, including on-call rotation.

• Ability to perform physical requirements of the job, with or without a reasonable accommodation.

Even better if you have extensive knowledge and experience in one or more of the following:

• Bachelors or Master’s degree in Network Administration, Computer Science/Programming, Electronics or Telecommunications.
• Working knowledge to create scripts and programs with Visual Basic, Python, Linux.
• Troubleshooting single and multiport antenna systems from ground equipment to antenna using tools such as spectrum and network analyzers, PIM analyzers, and internal database test scripts.
• Solid experience with configuration and/or troubleshooting MIMO, RETs, fiber links, 4G/5G remote radio heads, internal and external PIM, and VSWR issues.
• Vendor specific training and experience in 4G and 5G cellular networks, two-way radio, and microwave radio; specifically, Ericsson, Motorola, Nokia/ALU, and Aviat.
• Experience with dark and lit fiber testing and troubleshooting using equipment such as an OTDR, fiberscope, 2544/1564 testing protocols with Viavi or Exfo test equipment.
• Experience and training configuring, troubleshooting and repair of dark fiber network utilizing Cisco, Ciena, Fujitsu, or Nokia 10G and 100G Ring topologies.
• Experience troubleshooting DC power systems such as Galaxy, Lorain, GE, ALU, ABB and Vertiv DC power systems.
• Experience with environmental alarming using Ericsson SAU, C2 SiteBoss/SitePortal and Westell systems.
• Vendor training and experience maintaining and troubleshooting In-Building Systems from vendors Spidercloud, Ericsson DOT and low-power systems, ADRF, Teko, Mobile Access, Commscope/Andrew, ADC, Samsung, Voltserver, and others.
• Experience in computer support, including troubleshooting PC hardware and configurations.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.