This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following office locations: St. Petersburg, FL; Memphis, TN; Southfield, MI.
Job Summary
Raymond James is looking for a new Citrix Analyst/Systems Admin position within the DW-Virtualization team supporting the expansion projects ranging from HSZ expansion to Cloud based VDI leveraging Citrix and Azure, and W365 delivery systems. This position will further remove risk of a single source of knowledge and responsibility and allow for more expedient innovation with Cloud adoption and client virtualization technologies.
Essential Duties and Responsibilities
Education/Previous Experience
Minimum of a Bachelor%26rsquos degree MIS, Computer Sciences, Business or related degree and 1-2 years of relevant experience preferably in systems or application administration or a combination of education, training and experience as approved by Human Resources.
TECHNICAL SKILLS
Maintaining and managing Citrix applications
Technical and conceptual mastery of Citrix virtualization solutions ( Virtual Apps, Virtual desktop, PVS, AppSense, NetScaler, FSlogix, VMware (vSphere) and Cloud Gateway.
Maintain multiple XenApp / XenDesktop images through monthly image updates.
Strong troubleshooting capabilities
Knowledge of Windows 365 and AWS
Knowledge of Microsoft server operating systems and environments
Process automation ability to use advanced scripting language, i.e., PowerShell.
System monitoring Splunk, Datadog and ControlUp preferred
Knowledge of IP network design and principles, Windows OS, Intel-based hardware configurations and components for workstations and servers security best practices MS Active Directory Storage Area Network technologies system monitoring and event analysis virtualization concepts and technologies Group Policy
COMPETENCIES
Analysis: Identify and understand issues, problems and opportunities compare data from different sources to draw conclusions.
Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Exercising Judgment and Decision Making: Use effective approaches for choosing a course of action or developing appropriate solutions recommend or take action that is consistent with available facts, constraints and probable consequences.
Technical and Professional Knowledge: Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas remains current with developments and trends in areas of expertise.
Building Effective Relationships: Develop and use collaborative relationships to facilitate the accomplishment of work goals.
Client Focus: Make internal and external clients and their needs a primary focus of actions develop and sustain productive client relationships.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm%26#39s core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm