Job Summary
Oversee the day-to-day operations of multiple Raymond James & Associates (RJA) retail branches that are combined to form a functional group. May service clients in his/her own book of business.
Essential Duties and Responsibilities
Attracts, selects, orients, trains, and retains Financial Advisors (FAs) and support staff.
Supervises daily trading and other office activities.
Resolves client complaints.
Performs reviews of client accounts.
Develops and implements plans to meet office sales goals.
Facilitates sales promotion activities such as seminars and luncheons/dinners.
Develops and monitors office revenue and expense budgets.
Informs FAs about new products and RJA managed underwritings.
Knowledge, Skills, and Abilities
Knowledge of
Company%26rsquos working structure, policies, mission, strategies, and compliance guidelines.
Economic and accounting principles and practices, the financial markets, banking, and analysis and reporting of financial data.
Legal requirements and federal and state regulations related to employment.
Skill in
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Preparing and delivering clear, effective, and professional presentations.
Identifies the needs of customers through effective questioning and listening techniques.
Ability to
Continuously learn investment products, industry rules and regulations, and financial planning.
Provide a high level of customer service.
Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.
Articulate reasons behind decisions.
Keep all appropriate parties up-to-date on decisions, changes, and other relevant information.
Establish and maintain effective working relationships with others.
Identify problems, gather facts, and develop solutions.
Educational/Previous Experience Requirements
Education/Previous Experience
Bachelor%26rsquos degree (B.A.) from four-year college or university, and a minimum of three (3) years experience in a financial services firm.
OR ~
An equivalent combination of experience, education, and/or training as approved by Human Resources.
Licenses/Certifications
SIE required provided that an exemption or grandfathering cannot be applied.
Series 7 and 9 %26amp 10 (or 8) required.
Series 63 %26amp 65, or 66 as required by state.
Life, Health, and Variable Annuity Insurance Licenses.
NFA Commodities License required if any commodities trading is done in the branches.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm