Job Description

The Compliance Technology Office (CTO), is a centralized group within Compliance that performs the following functions: (i) unify and enhance core Compliance systems; (ii) implement, oversee and deliver strategic Compliance technology solutions; (iii) design, implement and coordinate global Compliance frameworks, and (iv) communicate strategic vision and current status to Senior Compliance Officers, Firm Management, and the GS Board. CTO coordinates Engineering budget, and manages, governs, delivers, and tracks new and existing technology initiatives, enabling Compliance and Compliance Engineering teams to work efficiently and effectively.

Summary of the Role

The Compliance Technology Office is looking for a project manager who can drive the delivery of Compliance Engineering initiatives that cut across various teams and topics and have a strategic impact on the firm’s Compliance program. Specifically, this role will be in the vendor management / outsourcing space, where the candidate will work with a variety of internal teams to define and source scalable outsourcing solutions, manage vendor life cycle, and communicate risks to senior management.

Examples of responsibilities that may be carried out in this role include:

• Design and implement a global delivery management framework for Compliance Engineering teams by leveraging Goldman Sachs’s vendors
• Manage vendor relationships, including vendor onboarding, driving contract execution, monitoring delivery and vendor performance evaluation. This includes identification a mitigation of operational and performance risk.
• Manage the vendor services operating model through forecasting, planning, deploying resources, and managing their entitlements. 
• Provide timely and accurate reports and analysis related to vendor performance, cost savings, spend vs actuals and other key metrics to management and stakeholders.
• Coordinate with internal expense management teams to ensure timely and accurate processing of vendor invoices, including resolving any discrepancies or issues.
• Provide program stakeholders with regular updates on staffing changes and solicit feedback to discuss with vendor partners. 
• Monitor performance against service level agreements and address unfulfilled KPIs through corrective action plans 
• Conduct data analysis to identify trends, patterns, and opportunities for process improvements in vendor management space
• Design reporting standards for operational metrics, service level requirements and process KPIs
• Coordinate the budgeting and planning process with internal and external stakeholders, including but not limited to – aligning divisional priorities into measurable milestones and targets, comparison of performance to plan, providing adhoc reporting to stakeholders etc.

Basic Qualifications

• Bachelor's degree or equivalent practical experience.
• 3-5 years of experience in vendor management / outsourcing / procurement related roles solutions
• Strong communication skills, with ability to interact with vendors, internal teams, and stakeholders at all levels.
• Experience in project management (e.g., lead meetings, update stakeholders, create project plan), working as part of a global/cross-functional team and working with all levels. Knowledge of contract, budget management would be an added advantage.
• Ability to work independently and as part of a global team in a fast paced, deadline-driven environment.
• Ability to think outside the box, multi-task, and work under pressure to identify and resolve issues with stakeholders and vendors.
• Proficiency in Microsoft Office with focus on Microsoft Excel. Working knowledge of data analytics and visualization applications like Alteryx and Tableau would be an added advantage. 
• Excellent written and verbal communications skills with experience analyzing data

   

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