Job Description
DIVISION DESCRIPTION:
Corporate and Workplace Solutions provides solutions supporting the operations of the firm to maximize the efficiency and productivity of our people. Our services touch every single person at the firm, right down to when our people flash their IDs to come into the building, to the physical building, to the chair they’re sitting in, to when they go down to the cafeteria. The remit of our team is to make sure every single one of those things is done in a professional and safe manner where people feel very connected to the organization. We strive to build great work solutions and experiences.
How We’re Organized
Corporate and Workplace Solutions includes the following pillars:
- Workplace Experience: Encompasses end-to-end strategic real estate work from transactions to facilities. Departments include On-Site Solutions (inclusive of Facilities Management, Hospitality Operations, and Document Management), Events, Client & Production Engineering, Real Estate Strategy, Real Estate Development, and Capital Management.
- The Office of Global Security: Manages and implements arrangements for the protection of the firm’s personnel, physical security, fire safety and crisis management. Departments also include Risk and Health & Safety.
- Regional Office Leadership: Supports the firm in driving regional priorities and strategy in Dallas and Salt Lake City in partnership with local leadership.
- Chief Operating Officer (COO): Aligns division-wide functions to drive strategic cohesiveness, consistency and efficiency. Departments include CWS Management and CWS Engineering - which provides enabling engineering solutions supporting real estate and facilities management, on-site solutions, safety and security and CWS data and analytics.
JOB SUMMARY AND RESPONSIBILITIES
The Facilities sit within the Workplace Experience pillar of the Corporate and Workplace Solutions division. The Facilities, include Critical Systems Operations and Property Management, ensure our critical MEP infrastructure and the properties are operated and maintained to the highest standards of reliability and efficiency to support business operations. We are a closely connected global team, with responsibility for the commercial & operational oversight of the firm’s facilities. This includes:
- Managing our APAC office portfolio and delivering comprehensive facilities services, including critical system maintenance, infrastructure planning & design, critical infrastructure project management, building services maintenance, janitorial services, workplace project management, and client & stakeholder management.
- Selecting and overseeing the third-party vendors who perform our operational services.
- Ownership & control of a significant global operating budget.
- Engaging with key stakeholder across the divisions and the firm to ensure our Facilities services continue to meet the evolving needs of the business.
- Supporting the provision & strategy of various technology tools, used across our Facilities operations.
- Risk management & incident remediation.
We are looking for a driven & motivated individual to join our team at Analyst level, with scope for onward development and progression.
This position reports to the APAC Head of Property Management and will include the following key responsibilities:
- Develop and maintain relationships with key client stakeholders at multiple levels within the organization
- Interact with key stakeholders and clients on timely issue resolution and operational improvements
- Work with regional and global teams to establish and review Property Management functions and implement cost effective strategies to meet the firm’s business objectives
- Leverage the CMMS, Project Reporting System and other internal software systems to generate reports and optimize processes
- Conduct market research to compare the portfolio performance to industry benchmarks and comparable projects
- Prepare regular reports on Property Management performance including actionable insight
- Analyze contract provisions and requirements to ensure contracts are executed in accordance with outlined service level agreements
- Participate in real estate planning, design, development and execution of capital projects, including selection of sustainable FF&E assets and implementation of best practices
- Monitor and analyze key performance indicators to track operational performance and implement corrective actions
- Work closely with Facilities leadership to develop regional quarterly reports and annual business plans
- Assist with managing the day-to-day operation and vendor activities across the portfolio
- Collaborate across On-Site Solutions to enrich the workplace experience for facility occupants and guests by delivering a seamless operation that works at scale, tailored to the location and individual
- Support in developing and managing the annual operations and capital budgets for all facilities relating to property management
- Evaluate and communicate any risk with potential to impact facility operations resulting from external or internal events and ensure that appropriate resources and processes are utilized to mitigate risk of business interruption.
QUALIFICATIONS
- Bachelor’s Degree
- 1-3 years of experience in Facilities, Real Estate Operations, Project Management or a related discipline preferred
- Innovative mindset that is acutely focused on improving the workplace experience
- Strong client engagement skills
- Strong communication and interpersonal skills
- Detail oriented and highly organized
- Strong customer service skills
- Skilled in time management and the ability to prioritize tasks
- Excellent critical thinking and problem-solving skills
- Ability to work independently and collaboratively in a fast-paced environment.
- Ability to write reports, develop presentations, and communicate concepts to management personnel is essential
- Fluency in English and other Asian language is a plus
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
', 'CorporateDescriptionStr' : '', 'OrganizationDescriptionStr' : '', 'ShortDescriptionStr' : 'Corporate and Workplace Solutions, Facilities, Analyst, Hong Kong', 'ContentLocale' : 'en', '
