DevOps Support Analyst in St. Petersburg, FL at honor foundations

Date Posted: 10/1/2024

Job Snapshot

Job Description

This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following Corporate Office locations: St. Petersburg, FL; Memphis, TN; Denver, CO

Job Summary:
Administers and manages complex enterprise technology solutions. Acts as primary support and central point of contact on large or multiple systems with significant impact across the firm. Extensive contact with internal customers, other technology professionals, and vendors is required to identify, research, analyze, and resolve system issues and problems. Applies specialized domain knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Makes judgments and recommendations based on analysis and knowledge.

Essential Duties and Responsibilities:

Job Requirements

Knowledge, Skills, and Abilities:
Knowledge of:
Concepts, principles and practices of systems administration.
Application and web technologies.
Monitoring tools to ensure required availability of assigned systems.
Active Directory and DNS.
Backup and recovery technologies.
Virtualization concepts and technologies.
Network and security concepts and technologies.
Scripting with Python, PowerShell, and bash
Linux Operating systems
Familiar with CI/CD processes, experience with Jenkins or a comparable tool
Ability to:
Identify and understand issues, problems and opportunities compare data from different sources to draw conclusions.
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Use effective approaches for choosing a course of action or developing appropriate solutions recommend or take action that is consistent with available facts, constraints and probable consequences.
Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas remains current with developments and trends in areas of expertise.
Develop and use collaborative relationships to facilitate the accomplishment of work goals.
Make internal and external clients and their needs a primary focus of actions develop and sustain productive client relationships.
Work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.

Education/Previous Experience:
Minimum of a Bachelor%26rsquos degree MIS, Computer Sciences, Business or related degree and 1-2 years of relevant experience preferably in systems or application administration or a combination of education, training and experience as approved by Human Resources.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm%26#39s core values of client-first, integrity, independence and a conservative, long-term view.


We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm