Job Description

The Digital Engineering team delivers innovative member and team member experiences that leverage the latest technologies in cloud native development leveraging agile software methodologies. The Digital Engineering team is responsible for building modern web and mobile applications to implement a complete UI and backend to serve 10+ million members and team members.

As a Digital Engineering Anchor (Performance Testing Lead), you will be responsible for overseeing the end-to-end load & performance testing activities across multiple initiatives in the Digital realm. This role involves mentoring a team of performance test engineers, developing, and implementing performance testing strategies, and ensuring that all digital capabilities meet load & performance needs prior to deployment. The Performance Testing Lead plays a vital role in optimizing system performance, mitigating risks, and ensuring a smooth user experience by identifying and addressing potential performance issues early in the agile development process.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• 5+ years hands-on experience in performance testing. 5+ years hands-on experience in software testing.
• Excellent communication and stakeholder management skills, with the ability to convey technical concepts to non-technical audiences.
• Experience in working with cloud-based environments and performance testing in both on- premises and cloud settings.
• Extensive experience in performance testing, with a solid background in software development and quality assurance.
• Extensive knowledge in monitoring performance of applications using observability platforms.
• Extensive knowledge of DevOps, automated testing, and script development with NeoLoad and/or LoadRunner to performance test non-functional behaviors of applications.
• Extensive knowledge of the software testing lifecycle.
• In-depth knowledge of performance testing tools (e.g., JMeter, LoadRunner, Neoload), scripting languages, and mocking frameworks.
• Knowledge of CI/CD pipelines and how performance testing integrates with them. Proficient working in Azure DevOps.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex performance issues.
• Strong knowledge in functional, regression, and performance automation testing for the highly structural and complex systems.
• Strong knowledge of JAVA/ Javascript programming language.
• Strong project management skills, with the ability to manage multiple priorities and deliverables in a fast-paced environment.
• Bachelor's degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 9999 Willow Creek Road San Diego, CA 92131

• Assist with leading test engineers, by providing mentorship and guidance on daily task and activities.
• Foster a collaborative team environment, promoting knowledge sharing and continuous improvement within the performance testing team.
• Assist with allocating/identifying resources effectively across projects to ensure timely completion of performance testing activities.
• Develop and implement comprehensive performance testing strategies that align with project and business objectives.
• Work closely with business units, developers, and quality assurance teams to integrate performance testing into the software development lifecycle (SDLC).
• Define performance test objectives, scope, and acceptance criteria for each project, ensuring clarity and alignment with stakeholders.
• Oversee the design, development, and execution of performance test scripts and scenarios, ensuring they accurately simulate real-world usage.
• Ensure thorough coverage of performance tests, including load, stress, endurance, and scalability testing.
• Review and approve test plans, ensuring they meet the necessary standards and requirements.
• Analyze performance test results to identify bottlenecks, inefficiencies, and other performance- related issues and collaborate with developers on implementing solutions that improve system performance.
• Coordinate with operational teams when performance issues are discovered in production environments to identify further refinements to ongoing testing strategy.
• Prepare detailed reports on performance testing activities, results, and recommendations, presenting them to stakeholders in a clear and actionable manner.
• Ensure proper documentation of all performance testing processes, methodologies, and results for future reference and audit purposes.
• Maintain and update performance testing metrics and KPIs to track progress and improvements over time.
• Develop and maintain performance testing frameworks, ensuring they are scalable and adaptable to changing project requirements.
• Standardize performance testing processes and best practices across the team to ensure consistency and efficiency.
• Drive continuous improvement initiatives within the performance testing function, identifying opportunities to enhance testing efficiency and effectiveness.
• Provide training and development opportunities for the performance testing team to ensure they are equipped with the necessary skills and knowledge.
• Serve as the primary point of contact for all performance testing-related activities, collaborating with various stakeholders to ensure alignment and understanding.
• Communicate performance testing results, risks, and recommendations to project stakeholders, including senior management, in a clear and concise manner.