Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal is seeking an experienced and visionary Director of Product Management to spearhead our product strategy and execution within the Wallet space. In this pivotal role, you will be responsible for leading the development of a product area that is central to PayPal’s consumer experience and our strategy, including the PayPal in-app wallet, integrations with key financial systems, and real-time wallet functionality extending beyond the payment action. You will play a crucial role in driving product innovation, enhancing user experiences, and achieving business growth while leading a team of talented product managers.

Job Description:

Your day to day:

Product Strategy & Vision:

• Develop and articulate a compelling product vision and strategy that aligns with Venmo’s overall business objectives and positions us as a leader in the financial platform space.

• Identify and evaluate emerging trends, technologies, and competitive landscapes in the P2P market to inform product roadmap and strategy.

• Work closely with executive leadership to define and execute Venmo’s product strategy, focusing on growth and customer satisfaction.

Leadership & Team Development:

• Lead, mentor, and inspire a high-performing team of product managers, fostering a culture of innovation, collaboration, and continuous improvement.

• Set clear goals and performance expectations, and provide coaching and professional development opportunities to team members.

• Foster an inclusive and diverse team environment that encourages creativity and new ideas.

Product Development & Execution:

• Oversee the end-to-end product lifecycle for key areas, including the Venmo app, design systems, onboarding, third-party integrations, identity management, core P2P flows, and search functionality.

• Collaborate with engineering, design, marketing, sales, and other stakeholders to deliver products that meet customer needs and drive business growth.

• Ensure timely and successful product launches with effective go-to-market strategies.

• Develop and maintain a cohesive product roadmap that aligns with business goals and customer needs.

Customer Focus & Insights:

• Champion a customer-centric approach to product development, leveraging customer feedback, analytics, and market research to drive product decisions.

• Identify and prioritize customer pain points and opportunities to enhance user experience and satisfaction, with a focus on simplifying onboarding and optimizing core P2P flows.

• Work closely with customer support and analytics teams to gather insights and make data-driven improvements.

Financial & Business Impact:

• Drive the financial performance of the product portfolio, including revenue growth, profitability, and market share.

• Define key metrics and KPIs to measure product success and make data-driven decisions to optimize performance.

• Collaborate with finance and analytics teams to monitor product performance and make strategic adjustments as needed.

Cross-Functional Collaboration:

• Foster strong relationships with internal and external stakeholders, ensuring alignment and effective communication across teams.

• Represent the product function in executive leadership discussions and provide strategic input on company-wide initiatives.

• Work closely with marketing and partnerships teams to explore new opportunities for growth and innovation.

What you need to bring:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.

• 10+ years of experience in product management, with 5 years in a senior leadership role within the fintech or financial services industry, preferably in P2P solutions.

• Proven track record of successfully launching and scaling digital financial products in a competitive market.

• Strong understanding of P2P and fintech trends, technologies, regulatory environments, and customer needs.

• Demonstrated experience in managing complex app ecosystems, design systems, user onboarding, third-party integrations, identity management, and search functionality.

• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and drive results across all levels of the organization.

• Experience with Agile methodologies and product management tools.

• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

• Passion for innovation and staying ahead of industry trends and advancements.

Subsidiary:

Hyperwallet

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$120300 to $287100

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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