Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Meet Our Team:
This critical role leading a team of Site HR Business Partners across the EMEA region will work closely with senior leaders across the business and our HR leadership teams to drive optimal business and employee outcomes through the development of, and execution against, appropriate people priorities that align to strategic business priorities.

Through our innovative employee advocacy and DIE&B-led people programs and data-driven strategies, PayPal is committed to having a culture that reflects our core values of Inclusion, Innovation, Collaboration and Wellness. As the leader of the EMEA Site HRBP team, you will play an indispensable role in cultivating an environment in which all our employees across our diverse portfolio of locations, business types and geographies can contribute and succeed to the best of their abilities.

The successful candidate will skillfully execute on strategic priorities that create, develop, and maintain positive employee - employer relationships across the company, leading the EMEA Site HR team to provide interactive, localized partnership with local leaders, people managers, and employees. You will ensure that the team is pro-actively creating and fostering a positive work environment for all, using observed and data analytical insights to build local strategies, solicit feedback, create, and deliver site or community-based initiatives. The team will collectively coach and develop leaders and individual contributors to continue strengthening manager effectiveness and employee experiences.
The role is accountable for leading programs at scale, from need identification to implementation, considering the unique needs of our internal customers and in close partnership with the HR Centers of Excellence (COEs) and Employment Legal team. You will also be charged with strengthening the capabilities of the Site HRBP team by providing coaching and counsel to further develop their capability and capacity, always striving for a customer centric outlook. You will mentor new Site HRBPs on the team supporting newly acquired businesses as they integrate into the broader enterprise.

Job Description:

Your Day To Day:

• identify gaps and prioritize ways to remediate employee conduct and performance concerns
• leverage site stakeholder and employee contributions in creating policies and programs
• Provide ongoing reactive assistance, while constantly innovating and developing new pre-emptive guidance/resources
• Execute current policies to maintain well-functioning employee-manager experiences
• Provide localized HR support to local leadership
• Educate and promote process/program best practices
• Develop and conduct employee/manager trainings and coaching
• Understand stakeholder input to proactively prevent and resolve issues
• Strategically partner across the organization to meet evolving needs with innovative solutions
• Be the primary consultative resource for employee relations, managerial development, and site-based learnings
• Be experts in local markets: build communities to develop and drive local initiatives
• Recognize, flag, and operationalize local concerns, nuance and legal requirements
• Provide a feedback loop to understand and predict the implications of our current/future HR approach and policies
• Pre-emptively resolve employee relations matters

What Do You Need To Bring:

• High degree of resilience and tenacity to drive change
• Strong track record of getting things done through others, informal networks/channels and working across boundaries to break down silos and fully leverage partners throughout the HR delivery model
• Experience leading and supporting broad scale change initiatives that have global impact and complex expectations
• Excellent project management skills with a proven ability to design and implement creative HR solutions that drive business results
• The ability to flourish in a rapidly changing organization and operate comfortably with ambiguity and complexity.
• High emotional intelligence and ability to thrive in an ambiguous and dynamic environment
• Ability to think innovatively to create the best experience for our employees
• 12+ years of HR Generalist and employee relations experience in roles of progressively increasing scope and seniority in matrixed, high-growth, organizations
• Strong knowledge of labor laws across the EMEA region for both exempt and non-exempt employees
• Proven leadership experience is a must, including having directly hired and managed diverse teams across different geographies
• Experience in a high profile, strategic HR role with heavy executive-level interface and a high degree of executive influence
• A Bachelor’s Degree in Human Resources Management, Business Administration, or equivalent experience is required with a preference for an advanced degree in Human Resources or Business Administration
• SPHR or SHRM-SCP certification is a plus

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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