Job Description
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you’ll be doing…
You’ll be ensuring that analytics and AI/ML models drive continuous business improvements, bringing more profitable growth and an even better customer experience. You’ll execute the analytics strategy, modeling strategy and champion that strategy across the business, in order to create buy-in for data-driven decision making. Your end goal is to recommend improvements that will go straight to the bottom line, by helping us serve our customers.
Building predictive models using AI and ML algorithms
Building AI driven audience strategies for Marketing campaigns and offers
Creating & automating sales, service, network and marketing intervention streams driven by model outputs to drive growth, mitigate churn and improve CX
Building dashboards to measure the effectiveness of the intervention programs
What we’re looking for...
You are a master at analyzing big data. You thrive in an environment where enormous volumes of data are generated at rapid speed. You’re a creative thinker who likes to explore and uncover the issues. You are decisive. Communicating what you’ve uncovered in a way that can be easily understood by others is one of your strengths.
You are great at influencing up, down, and across groups.
You’ll need to have:
Bachelor’s degree and three or more years of relevant work experience.
Experience in applying statistical ideas and methods to data sets to answer business problems.
Experience in building predictive models using Machine learning algorithms
Experience with visual science and dashboard design principles.
Even better if you have:
Degree in mathematics, statistics, physics, engineering, computer science, or economics.
Expertise with Tableau or similar visual analysis tools, optimization, analytics and large data sets, developing visually compelling interactive dashboards.
Strong understanding of database concepts (Oracle, MS SQL, generic SQL, etc.).
Strong understanding in visualization tools like Tableau
Strong understanding of data warehouse and data lake architecture (GCP, Teradata, Hadoop).
Strong understanding on ML tools including R, Python, SAS, SPSS, DataRobot, H2O
Strong understanding in AI & Gen AI tools
Good understanding of third party analytic tools.
Experience with general purpose programming languages (Java, .Net, Python, Perl, etc.).
Experience with shell scripting tools in Windows, Linux/Unix is a plus.
Experience with data aggregating tools such as SPLUNK is a plus.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
