Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. The role of our technician performs complex technical duties. Duties may include but are not limited to working in terminals, nodes, central offices, customer premise, Data Centers, Backbone Regenerator sites, Controlled Equipment Vaults (CEVs) and manholes, performing maintenance, (including preventative maintenance), site surveys, installation, test and turn-up.

• May perform routine maintenance of AC/DC power plants, generators and environmental systems

• Performs fiber locates, monitoring of construction activity, fiber splicing and termination

• Reading and interpreting engineering plans, vendor specifications for the installation and repair of optic and electronic equipment, and interacting with and providing as-built drawings to the Engineering Group.

• Performs routine and complex testing and provisioning associated with all circuits up through optical level (DS0-OCn), to support both installation and maintenance activities. Ability to access network equipment to include both DXC’s, switches, and transport equipment, and utilize remote test systems.

• Utilizes knowledge of TDM, Switching, SONET, Ethernet, IP and Networking Protocols to establish device connectivity.

• Utilize several remote testing systems platforms applying fault isolation techniques and standard diagnostic procedures, to isolate and resolve equipment and circuit problems.

• Act as a point of contact for customers (internal and external); answer incoming phone calls, respond to escalations received from external and internal customers and document/track the related incidents to the knowledge base in our systems.

• Climbing ladders, working aloft, perceiving differences in wire and cable colors, and moving/lifting items generally not exceeding 100 lbs.

• Ability to work to work evenings, nights, weekends, holidays, overtime, non-scheduled and non-consecutive days, as the needs of the business require

What you'll need to have

• A valid state driver's license with a satisfactory driving record.

Test(s) Required

Verizon Job Fit Test B

Test Previews

Where you’ll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.