Job Description

OUR IMPACT

Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the globe. Alongside this integral service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. 

Asset Servicing is a part of Global Banking and Market Division business unit responsible for the management of Mandatory and Voluntary Income and Corporate Actions events and Claims across the globe for equity and fixed income products. The team’s role in supporting both internal and external clients throughout the lifecycle of large-scale events, including Mergers and Acquisitions, Bankruptcies, Dividend Payments, Maturities provides a unique opportunity to play a part in real-time, impactful market transactions.

YOUR IMPACT

A successful candidate would focus on day-to-day execution of event processing, working to ensure that our businesses, clients, and stakeholders receive critical updates and support for their entitlements, elections and decision-making. The candidate would be part of EMEA team, collaborating with other groups across the globe, and with the opportunity to work cross-function. Areas of focus for this role include creation of announcement information, distributing and reconciling entitlements, alongside a dedicated client-facing service team and managing Market Claims.

CAREER DEVELOPMENT OPPORTUNITY

This role provides a fantastic opportunity to broaden product and market knowledge and to develop skills across a broad range of topics. This role also provides exposure to senior stakeholders, offering excellent opportunities for career development. The firm provides a range of development tools including Goldman Sachs University courses and a formal Feedback 360+ review process to enhance depth of knowledge and to equip individuals to progress in their careers.

DESIRED SKILLS & EXPERIENCE

Communications – Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders.

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director).
• Influence others and express alternative views and rationale for a course of action.
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members.

Functional & Technical Expertise – Leverage deep technical expertise to resolve challenging issues. 

• Possess strong industry and market trend knowledge and experience, and take initiative to broaden skill set.
• Exhibit strong analytical skills with an ability to understand complex workflows and seek to become the go-to expert within stakeholder community.
• Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking.

Innovation – Contribute to the definition, review, and execution of Global Asset Servicing strategy.

• Enhance the control environment through business intelligence-related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients.
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage. 
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions.

Client Focus – Deliver consistent client service through partnerships with other teams and divisions.

• Effectively handle challenging requests, and build trusting, long-term relationships with clients.
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using BI/analytics and empirical data.

Risk Management – Partner with regional management team to provide effective oversight of key Asset Servicing Functions.

• Challenge existing risk and control framework and the status quo to further reinforce the control environment.
• Proven ability to effectively manage operational risks and develop control enhancements.
• Contribute to and drive technical and operating environment risk review.
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

PREFERRED QUALIFICATIONS

• Corporate Actions, Income or Claims management experience is a plus.
• Analytical skills including reconciliation of internal or external discrepancies (breaks / balances).
• Excellent communication skills; experience in direct communication with external stakeholders/ clients is a plus.
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks.
• Strong team player who collaborates readily with others within and across teams.
• Encourages other team members to participate and contribute, and acknowledges others' contributions.
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives.
• Improves current processes and develops creative solutions that are grounded in reality and have practical value.
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. 

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. 

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2024. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity