Job Description

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Job Description:

Meet our team

This position is integral to the efficient operation of GMK in Australia, with providing logistical support for customer events run by the Sales team, Business Marketing, and supporting more operational needs of the Country Manager and key GMK leadership.

This role is critical to the success of PayPal Australia, ensuring operational excellence and compliance while driving impactful initiatives that align with PPAU’s strategic goals.

Your way to impact

In this role, you will:

• Support GMK APAC alignment and activities (for Australia)
• Program management to GMK LT in Australia for overseas visits, executive onsite and other major milestones throughout the year.
• Manage logistics and attendance with Business Marketing with various key customer events throughout the year
• Support the site culture through day-to-day support for ERGs, and initiatives that drive culture and engagement across the site
• Support internal PayPal Comms
• Support the regulatory accountabilities of the Country Manager around FAR Accountability Regime (FAR) & Governance ongoing reporting of regulatory obligations

In your day-to-day role, you will:

Managing the site budget for GMK related staff

• Managing a budget across the whole of GMK as part of the AU site.
• Budget includes T&E, major site events (eg country kickoff), small customer events and roundtables, sales offsites, training and enablement programs.

Supporting internal communications/site culture

• Partner with HR (Singapore), External Comms and various ERG groups to drive the site culture, events and monthly activities (all hands, catering, major holiday parties and events throughout the year).

Managing customer marketing activity

• Support Business Marketing by providing program management for large foundational events from a logistics, nomination and attendance perspective.  This involves 2-3 major customer events run by Business Marketing.
• Run end to end  tactical and industry-based dinners on behalf of GMK leadership and other sales led marketing events.

FAR Accountability Regime (FAR) & Governance:

• Support the Country Manager and the regulatory obligations under the FAR regime
• Create meeting cadences and tracking/detailing of minutes that need to be saved/stored for regulatory purposes.
• Managing policies that impact the Country Manager including Advice Policy, Conflicted Remuneration logging and others.

Partnering with Sales Enablement:

• Program management and logistical support for ‘on the ground’ training and enablement programs that roll out in Australia ongoing.

Operational support for Country Manager and senior GMK Leaders:

• Diary and travel management for Country Manager and senior GMK leaders.

What do you need to bring

To succeed in this role, you will need:

• Proven experience in operational administration, program management, and coordination
• Strong skills in stakeholder management and cross-functional collaboration.
• Experience in managing outsourcing services and affiliate relationships.
• Exceptional problem-solving, reporting, and communication abilities.
• Demonstrated ability to lead by example and foster a positive, high-performing culture.

Additional Job Description:

Subsidiary:

Travel Percent:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.