Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing...

As a Verizon Professional Services Principal, you will be providing both strategic guidance and overall account responsibility for Professional Service (PS) engagements working with Verizon Sales Teams. You will fill the role as trusted advisor with key clients, as well as identifying new clients and new opportunities, including developing new professional service offerings. You will oversee new PS offering development and prepare final documentation for formal offerings roll-out. You will also be preparing statements of work for complex engagements and reviews statements of work and final deliverables for Principals and Senior Consultants.

In addition, you will work closely with sales engineers, consultants, project managers, and executive management in development of the overall network strategy. You will be a thought leader in delivery functions and will lead a team of highly technical and experienced Engineers focused on delivering professional services within the Verizon services portfolio focused on Wi-Fi and wired network consulting, design, and deployment. You will provide management oversight, lead service creation efforts within assigned portfolio, and deliver subject-matter-expert level guidance to the Sales teams engaged with our largest business accounts.

• Provide technical leadership in design and administration decisions for infrastructure and systems.

• Provide support to Verizon product development and PS offering teams.

• Develop and provide a clear, accurate and comprehensive Scope of Work documents and designs that can be used as input to customer proposals and/or RFP responses and provide necessary detail and expectations to ensure an effective hand-off to the delivery team.

• Translate customer requirements into an executable Statement of Work, leveraging Third-Party vendors, contractors, as well as internal resources.

• Provide leadership in design and execution of product agnostic professional service engagements.

• Provide technical sales support for advanced network solutions to all sales groups and customer verticals.

• Identify opportunities for process efficiencies and leads effort to design and deliver automated solutions to reduce or eliminate manual methods.

• Develop standardized service offerings, based on well-defined assumptions and clearly articulated deliverables, in order to maximize value obtained from presales scoping resources and scale the business.

• Develop methods, techniques and evaluation criteria for obtaining results.

• Lead transformational projects that are interconnected to other parts of the business.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Technical experience in business development and professional services.

• Experience in Wireless and Telecommunications technology.

• Willingness to travel.

Even better if you have one or more of the following:

• Experience in consulting/professional services, with client contact at senior levels and demonstrated business development skills.

• Experience in designing and deploying Enterprise Solutions in a technical consulting environment.

• Experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.

• Technical knowledge with network technologies - Wi-Fi wireless LAN, Wide Area Network, cellular 4G/5G, routing, SDN, SD-WAN, data center networks.

• Ability to manage multiple clients simultaneously.

• Experience leading projects through the entire project lifecycle.

• Ability to prioritize customer technical requirements both tactically and strategically.

• Ability to assess client issues and prioritize actions to address accordingly.

• Experience in working with cross functional teams to address technical issues within the solutions.

• Ability to foster strong working relationships between project teams, clients, managers, partners and vendors.

• Ability to host and facilitate meetings attended by client executives, stakeholders and Verizon executives.

• Knowledge of both new business development and consulting methodology.

• Experience in implementing large scale IT projects.

• Technical experience to understand and solve complex network and application layer challenges both from a design and problem management perspective.

• Ability to work well with others and champion/ influence change

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.