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Job Description
The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
What you need to know about the role:This Integration Engineer role supports our SMB (small & medium business) merchants and their developers with the integration of PayPal products into their website. This is in collaboration with our Inside Sales team, to provide a smooth transition from the sales acquisition process to converting the integration to a transactional and live state.
This particular role is to support merchants in the DACH region. German language is an advantage, but not a requirement.
Meet our team
Our current team of 17 Integration Engineers are all based in Ireland, in the Dublin region, supporting SMB merchants in the EMEA market. We are a highly collaborative, motivated, and curious team.
We prioritize supporting each other daily, achieving more as one team directly through collaboration. Although we are in a mostly virtual environment, we endeavor to get together and collaborate in person regularly.
Job Description:
Your way to impact:
As a successful candidate, you will mainly support merchants in the DACH market. This will be either done via English or translation tools. German language is an advantage, but not a requirement.
As an SMB Integration Engineer, you will be the first point of contact for web developers who are integrating any of the PayPal website payments solutions into e-commerce websites and other applications.
Your day-to-day:
You will be the primary technical point of contact throughout the integration lifecycle, overseeing all implementation-related activities for the merchant. As the technical lead, you will drive discussions, run presentations, facilitate demos, and provide sample integrations supporting the sales process.
Demonstrating a clear understanding of the merchant’s product, process, and technical requirements in payment processing is crucial. You'll match these needs with existing PayPal solutions and assist merchants in setting up test accounts, offering technical development support, and guiding them through testing, validation, certification, pre-launch activities, and post-sales performance.
Collaborating with the core project team, including pre-sale with the commercial/sales manager and post-sale with the technical account manager, you'll also work with internal PayPal business partners (legal, compliance, privacy, risk, operations, etc.) to ensure timely delivery of partner solution integration. It's essential to implement optimal integration strategies with high quality, utilizing PayPal’s best practices. Additionally, you'll provide recommendations on support issues, act as the "Voice of the Customer," and relay constructive feedback to core Product, Engineering, and other internal groups.
What do you need to bring:
Requirements:
Software Engineering, or equivalent experience.
Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks, etc.)
Expertise in at least one of the server-side languages (PHP, Python, .Net, Node.js, etc.) and ability to read/understand others.
and some of the server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)
Ability to influence and successfully interact with all levels of clients and internal stakeholders.
The ideal candidate is a motivated self-starting, independent learner with a thirst for knowledge, proactive and customer-focused, and a leader who is passionate about creating delightful experiences for our partners.
Excellent English communication skills, written and verbal
German language knowledge is an advantage
Below experiences are a bonus:
Experience as an integration engineer, sales engineer, or technical consultant.
Understanding of online payment processing across web, mobile app, and in-store.
The ideal candidate will have experience in working with enterprise organizations - preferably retailers, e-commerce, shopping carts and payment gateways.
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
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