Job Description

About Us

Brink Constructors, Inc. is an electrical contractor with over 75 years of experience in high-voltage transmission line and substation erection. With a long and industrious history, our experienced team continues to help power the nation now and into the future.

At Brink, our success stems from the skilled personnel that we employ and the philosophy we instill to follow and uphold our core fundamental ideals including Safety First. Becoming a member of the Brink team is more than "just a job" or satisfactory employment—at Brink, we build careers, and we invest in the future of our people. Bring your skills to light and power your future with our team.

About this Role

At Brink Constructors, Inc. the IT Professional 1 provides exceptional customer service to end users.  This position will use troubleshooting techniques for various computer and software related issues. This position will occasionally require travel and setup of new remote offices alone or with the IT Professional 2. You will also assist in maintaining and repairing our 2-way radios. The IT Professional 1 will communicate issues and solutions to the IT Manager and provide timely assistance to all employees.

What You'll Do

• Provide end-user support for pc and mobile devices (In-person, remote support session, Teams call, etc.)
• Perform mobile device upgrade or laptop upgrade
• Image new or refreshed workstations using SCCM
• Assist with new employee creation process and onboarding
• Proficient with Microsoft Office suite and able to troubleshoot
• Proficient with Microsoft Windows 10 and able to troubleshoot
• Provide training to field employees and office employees for new software rollout
• Provide troubleshooting and support for software related issues
• Setup jobsite remote office: Including networking, printer, and cell boosters
• Maintain and aid with jobsite tablets
• Assist the IT Team with department and company projects as needed
• Work with IT Pro II or IT Manager on escalated user support issues
• Provide support to all jobs, office, and shop radio communications needs
• Travel to jobsite for radio programming of handheld, vehicles, or box radios
• Perform repairs or facilitate replacement of handheld, vehicles, or box radios
• Build "special order" box radios utilized by wire crews
• Coordinate with Senior Project Manager/Superintendents to ensure right equipment is available to the jobs to provide consistent communications
• Point of contact for programming, testing, and shipping to jobs
• Various other duties as needed

What You'll Bring

Required:

• Education & Experience: Associate degree and minimum 2 years experience in IT Help Desk / Desktop Support.
• Physical Needs: Be able to lift, up to 50 pounds, endure long periods of standing, kneeling, and squatting. Need to be able to deal with wide variations in temperature.
• Travel Needs: Be able to travel long distances to reach different locations. Need to be available for overnight travel as business warrants.
• Hours & Conditions: Need to be available for full time hours, which can vary from day to day. Average hours will range from 40-50 hours per week. Possible early starting 4:00AM - 5:00AM, with ending time varying daily.

Pre-screen: Upon offer, employees will be required to complete and pass a pre-employment drug screen, background, and/or MVR check. 

What You'll Get

This is a salary/exempt position. Pay range is $45,000 - $65,000 depending on experience.

Benefits

• 401(k) with company match (traditional & roth available)
• Paid Holidays and PTO
• Parental Leave
• Medical, Dental, Vision
• Additional Voluntary benefits available
• Employee Discounts
• Company paid:
  • Health Plan (HDHP 5,000 -other plan options available for cost)
  • Long Term Disability
  • 1X Base Salary life Insurance
  • Employee Assistance Program

Brink Constructors, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Brink Constructors, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Brink Constructors, Inc. will only use E-Verify once you have accepted a job offer and completed the Form I-9.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.