This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in one of the following Corporate Office locations: St. Petersburg, FL; Southfield, MI.
Raymond James is seeking a Lead Engineer for our ServiceNow Solutions team. The ServiceNow Solutions Team provides technology solutions and support across the entire Raymond James Organization built on the ServiceNow platform.
Job Summary:
As a Lead Engineer, you will analyze business requirements and problems and drives research to design quality technical solutions. You will be involved in portions of the full systems life cycle (based on experience/skills) and will be responsible for designing, coding, testing, implementing, maintaining, and supporting applications and modules on the ServiceNow platform delivered on time and within budget. You will manage complex problems independently and demonstrates analytical thinking, are able to make judgements and recommendations based on the analysis and interpretation of data.
Essential Duties and Responsibilities:
Knowledge, Skills, Abilities:
Knowledge of:
ServiceNow IT Modules (i.e., ITSM, ITOM, ITBM/ SPM, GRC/ IRM, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics.)
Skill in:
Development in JavaScript on the ServiceNow Platform
Integrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.)
Scoped Applications
Flow Designer, preferred
Integration Hub, preferred
Service Portal, preferred
Ability to:
Communicate and collaborate effectively
Deliver project work on time and with high quality
Occasionally work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.
Education/Previous Experience:
Minimum of a bachelor%26rsquos degree in computer science, MIS, Business, or related degree and (three) 4 to (six) 6 years of relevant experience or a combination of education, training, and experience.
May have one or more technical or business-related certifications.
Licenses/Certifications:
ServiceNow Certification is a plus: Certified Application Developer
ITIL Foundation Certification is a plus
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm%26#39s core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm