Job Description

To coordinate and conduct the most complex system analyses, feasibility studies and implementation of new and innovative business and technical solutions using Marketing Automation technology. Plan, coordinate and organize projects and project teams. Oversee full lifecycle project implementation and exercise full technical knowledge of all phases of applications systems analysis. Act as supervisor in the incumbent's absence.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Extensive experience with advanced knowledge of sophisticated programming languages, such as JAVA and Python, and system technologies, including Pega Customer Decision Hub (CDH)
• Extensive experience with advanced knowledge of systems analysis and design techniques in program development
• 5+ years in Certified Pega Decisioning Consultant role with experience on Pega 8.X versions
• 3-5 successful project implementations in a Lead Role or held the Lead Role on a single multi-year, multi-channel project
• Expert in developing logic and strategic treatment strategies, using AI, Machine Learning and Adaptive models within Pega CDH
• Demonstrated ability to apply structured programming, design, and analysis techniques
• Significant experience in iterative full lifecycle project planning and management to include planning, testing, implementing and problem solving in a large, complex environment
• Ability to exercise initiative, good judgment, and make sound decisions
• Demonstrate the ability to work independently and manage multiple priorities effectively
• Advanced organizational, planning, analytical, and problem solving skills
• Advanced interpersonal, verbal, and written communication skills
• Effective word processing and spreadsheet software skills
• Effective database and presentation software skills
• Bachelor's Degree in Computer Science or the equivalent combination of education, training, or experience
• Ability to work with a remote team, in agile, scrum or waterfall 

Desired Qualifications 

• Experience using Agile ways of working
• Working knowledge of Navy Federal's functions, philosophy, operations, systems, and organizational objectives
• Master's Degree in Computer Science or the equivalent combination of education, training, or experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | Remote

• Design and document complex technical solutions to functional systems requirements including feasibility evaluation, design, logical data models, system processes, programs and modules, testing and conversion procedures, and detailed design function specifications, and program specifications
• Direct and develop cross departmental and highly visible complex projects and assign tasks
• May review and approve work of staff and ensure adherence to user requirements and department standards
• May provide input to supervisor concerning performance evaluations of section members
• Provide technical advice and guidance to team members, stay on top of emerging technology trends
• Design, build, and implement programs based on detailed specifications
• Provide expert consulting and support services to internal customers
• Interact with customers to identify and document functional requirements including descriptions of business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements
• Analyze and revise the most complex existing system logic difficulties
• Determine application modifications, additions, and/or configuration codes; test and document program modules
• May develop, test, and implement task plans
• Develop and implement data verification methods and standard system procedures
• Review specifications for the development of program modules for accuracy and content to ensure consistency with department standards and corporate objectives
• Plan, coordinate, and organize coding, testing, documentation, and implementation of program modules, applications and supporting procedures for automated systems
• Report application flexibility and scalability to management; develop project plans and provide information to leadership to assist in setting priorities
• Lead, guide, and mentor lower level team members
• Perform other duties as assigned