Job Description

Support Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Support the measurement of effectiveness of learning solutions and programs. Support learning subject matter experts in providing knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training
• Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application
• Experience in conducting needs assessment and analysis for learning solutions
• Experience effectively building relationships with and influencing team members and management
• Experience measuring ROI on learning solutions
• Exposure to compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management
• Experience in synchronous learning and/or facilitation for individuals or groups
• Experience in working and participating in cross-functional teams and projects
• Fundamental understanding of instructional theories, educational psychology, educational theory, tools and resources
• Exposure to building strategic and execution-focused plans and alliances with partner leadership
• Ability to interact tactfully and effectively in difficult situations
• Exposure to organizational, planning, and project management skills and knowledge
• Research, analytical, and problem-solving skills
• Effective skill communicating with all levels within an organization
• Effective verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting
• Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452

• Assist in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for one or more professional development or employee upskilling programs
• Facilitate learning solutions for professional development, employee upskilling and other areas as applicable
• Gather data and conduct analysis on less complex sets of data to evaluate and analyze training effectiveness
• Collaborate in the development of reference materials, support tools and leader resources that reinforce strategic learning
• Remain current with industry learning best practices and technical, product and program enhancements
• Support multiple small-scale Division/Branch projects and programs
• Perform other duties as assigned
• Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)
• The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.
• Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.