Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Legal Counsel, Workplace Relations Specialist will conduct internal reviews, collaboratively resolve complex or sensitive workplace conduct issues, and ensure consistent application of workplace policies and procedures as well as compliance with local laws and regulations.  In this role, you will work closely with Human Resources, Global Investigations, Ethics, business leaders, and employees to resolve  build understanding, transparency, and trust across the company.

Job Description:

LEGAL COUNSEL, WORKPLACE RELATIONS SPECIALIST

PayPal’s Legal Team is looking to hire a Legal Counsel, Workplace Relations Specialist to conduct internal reviews, collaboratively resolve complex or sensitive workplace conduct issues, and ensure consistent application of workplace policies and procedures as well as compliance with local laws and regulations.  In this role, you will work closely with Human Resources, Global Investigations, Ethics, business leaders, and employees to resolve  build understanding, transparency, and trust across the company.

Job Responsibilities

You will work as part of a small, dynamic, high-performing team responsible for conducting internal reviews involving alleged violations of PayPal’s polices, including the company’s Code of Conduct, as well as relevant employment laws.  Core responsibilities include:

•    Designing and executing upon investigation plans, including analyzing specific allegations, collecting and assessing data and documentary evidence, and interacting with employees involved in the reviews, and conducting relevant witness interviews.  
•    Effectively interacting and communicating with internal stakeholders, including partner teams, HR Business Partners, and business leaders.
•    Managing a caseload of multiple internal reviews.   
•    Making objective and analytically-sound findings and providing recommendations and advice about options for corrective action as well as recommendations for internal improvements to mitigate risk. Preparing and maintaining casefiles, executive summaries, and reports as part of an end-to-end process.
•    Coordinating with internal employment counsel, privacy counsel, outside counsel, and others, as appropriate.
•    Identifying and analyzing patterns and trends across reviews and collaborating with internal partners to respond accordingly. Supporting and promoting continuous improvement to the internal review process.
•    Learning and benchmarking against external best practices and recommending appropriate changes to internal practices.
•    Developing a deep understanding of PayPal’s unique culture and values and bringing objective empathy to investigations.

Qualifications

•    6+ years of experience conducting complex investigations in an in-house or outside counsel, or relevant government department or agency capacity.
•    An enthusiasm for investigations and the important role they play in advancing PayPal’s mission.
•    Strong interpersonal skills and the ability to interact and communicate effectively orally and in writing with employee witnesses, members of leadership, and other key stakeholders.
•    A strong personal ethical code and integrity, with a deep respect for privacy and confidentiality.  
•    The experience and confidence to make difficult decisions and to exercise expert judgment.
•    The ability to recognize and put aside personal biases, to see different perspectives, and to conduct all reviews independently and objectively.
•    Strong critical thinking and analytical skills, especially in complex and nuanced situations.
•    An ability to work autonomously and collaboratively in a self-motivated, detail-oriented and highly organized manner.
•    Curiosity and a learning mindset with a willingness to engage in continual learning and to contribute to the learning of the team.
•    Resilience in managing a demanding caseload, balancing shifting priorities, and meeting deadlines.
•    A calm demeanor even in tense or high-stakes situations.

-knowledge of US employment laws is a plus

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$82500 to $187990

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

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