Job Description

To provide administrative support to the Administrative Services Divisions by setting up and operating the high-speed automatic envelope sorter, inserting equipment and/or associated computerized control system and other postal equipment. Act as mentor, coach and trainer to new Mail Sorter/Insert Equipment Operators. Provide guidance on all of the different incoming work/jobs that are received daily 7 days a week. Organize incoming insert work and prioritize high level jobs that need immediate attention and have time sensitive material to be in compliance with job schedules. Act as Shift Supervisor during his/her absence. Perform basic/routine tasks with limited latitude and impact.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Significant experience in operating a large automated inserting machine as prime operator
• Working knowledge of processes involved in automated mail sorting and inserting
• Working knowledge of mail processing and USPS regulations
• Effective skill analyzing and organizing problems or work processes for technical solutions
• Effective skill exercising initiative and using good judgment to make sound decisions
• Advanced clerical, technical or administrative skills
• Effective verbal and written communication skills

Desired Qualifications

• Effective skill guiding and training less experienced staff

Hours: Monday - Friday, 6:00AM - 2:30PM (Full time On-site)

Location: 820 Follin Lane, Vienna, VA 22180 

• Operate both sorting and inserting equipment
• Ensure the proper maintenance of automated equipment
• Serve as mentor/trainer and provide guidance and assistance to team members
• Monitor recurring workflow or operational issues and escalate to management
• Determine proper equipment configuration and operating procedures according to envelope size, number of inserts, etc.
• Set-up and operate of automated equipment
• Log registered and certified mail
• Operate and refill Postal metering machines
• Perform on-going quality control to ensure efficiency and accuracy of processes and procedures
• Provide support for other Mail Operations Section projects
• Record and prepare first and third class mail reports to qualify for Postal Service discounts
• Assist in leading verification compliance with U.S. Postal Service (USPS) requirements
• Identify and correct any errors or problems for each project
• Maintain and stock essential materials and supplies
• Confirm proper sequence of pre-sorted statements entering the machine
• Examine mail to ensure that required enclosures are included in envelopes and that mailings are complete
• Lead monitor postage meter dollar levels to ensure continuous operation of the inserting machines
• Record backup production logs
• Under supervision, monitor the functions and use of inserting machines and associated equipment to ensure work quality and compliance
• Perform other related duties as assigned