Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The primary function of this position is the management of a high volume, best in class operational accounting team responsible for ensuring all assigned general ledger accounts are reconciled accurately and timely, so respective balances are properly reflected in the financial statements.

Job Description:

SPECIFIC DUTIES                         

• Primary point of contact for review and approval of team’s assigned general ledger account reconciliations to ensure effective, timely and accurate reconciliations in accordance with specified policies, internal control requirements and certain regulatory and other service level agreements.
• Ensure accurate posting of general ledger entries in SAP and customer accounts.
• Assist with researching and achieving timely resolution of outstanding reconciling items and related issues, utilizing internal resources and/or vendor support. Adhere to reconciliation escalation and write-off policy.
• Maintain, monitor and report out, as agreed upon, team metrics designed to track overall team effectiveness and efficiency. Consistently innovate on existing tools and processes to help the department scale with the business.
• Track, communicate and assist in the resolution of product design or process flaws, system bugs or other operational issues adversely impacting team’s efficiency and effectiveness. 
• Effectively carry out all direct level management responsibilities for all employee reports including quality recruiting, setting and monitoring employee performance against semi-annual goals, performing annual reviews, monitoring employee and career development, and monitoring and approving timesheets.
• Monitor and assign balanced workload within a team of direct reports.
• Identify training needs for direct reports.  Work with appropriate resources to ensure training needs are met.
• Partner with GFO New Product Integration team on new product launches and market expansions that impact our accounting processes.  Manage and test changes to our existing processes in connection with these launches.  Advocate for implementations which result in effective reconciliations while preserving or improving existing levels of automation and efficiency.  
• Other duties and special projects as assigned.

REQUIRED PERFORMANCE

• Perform at a Meets or Exceeds expectations level for all specific duties outlined above.
• Demonstrate a solid understanding of PayPal’s business products, transactions, systems and related accounting process flows. Understand the accounting implications from the transaction level to the reconciliation level and then up to the general ledger of various money movement accounts.
• Maintain a high level of commitment, which includes more than just performing accountabilities, as assigned.  This includes requesting additional responsibilities, volunteering for special projects, identifying oneself as a go-to individual, displaying flexibility with change and a passion for the product and company.

JOB QUALIFICATIONS

1. Education

• Bachelor’s degree in accounting, finance or a related field preferred, CPA preferred

2. Experience

• 6-8 years relevant work experience in accounting operations required, including experience in high volume, complex general ledger reconciliations
• Proficient accounting skills. Able to identify appropriately debits and credits and accurately prepare and understand journal entries and how transactions impact account balances (i.e. increase, decrease, etc.). Also able to research account balances and activities effectively and understand basic attributes of accounts as to where they reside in the financial statements and what particular risks are applicable to a given account including applicable outstanding reconciling items.
• 4-5 years of supervisor or team lead experience 
• Proficient in Microsoft Office products, primarily Excel (intermediate level of expertise working with Excel pivot tables, v-lookup and filters strongly desired)
• Experience with top tier ERP systems preferred. Experience with other external systems and software a plus (reconciliation tools, data warehouse, etc.)
• Previous SAP experience a plus financial institution or payments industry experience a plus
• Business process mapping and system conversion experience a plus

 3. Knowledge, Skills, and Abilities

• Leadership and effective team and individual management practices
• Strong analytical, research, problem solving and evaluative thinking skills.
• Strong attention to detail and organizational skills, with the ability to manage a variety of primary duties as well as actively contribute to new projects.
• Well-developed sense of urgency and follow through.
• Energy and desire to thrive in a fast-paced organization; ability to handle multiple projects under pressure. 
• Ability to work flexible hours.
• Strong communication skills - including ability to listen to the needs of others and comprehend complex matters, articulate issues in a clear and concise manner, and present findings as well as recommendations in both oral and written presentations to all levels in the organization.
• Ability to learn and adapt to new product flows and software technologies.
• Team-oriented approach – can effectively lead a project or participate as an effective team member as well as work cross-functionally with other organizations. 
• Ability to adhere to the highest ethical standards including honesty, integrity.
• Strong sense of dedication to the Company and the team.

4. ADDITIONAL REQUIREMENTS

This position may require travel less than 10% of time.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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