Job Description

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Job Description:

Meet Our Team:

We support the Marketing Technology organization that is responsible for enabling cutting-edge systems powered by data-driven insights to help the Marketing team deliver customer-centric experiences. You will be responsible for partnering with the MarTech team to manage, prioritize, execute, and deliver strategic programs. We are looking for a high-performing Program Manager that can work with business and technical teams to deliver programs by utilizing best practices, problem solving, and partnership.

Your Way to Impact:

This role is crucial to the Marketing Technology portfolio of projects. You will be primarily responsible for delivering the Marketing Transformation program, which is a multi-year program that is delivering cutting-edge solutions to help the business become a customer-centric, modern Marketing organization.

Your Day-to-Day:

• Owning planning and execution of a portfolio of programs within the Marketing Technology team 

• Independently driving alignment and coordinating cross-functional dependencies across PayPal 

• Partnering with the Product Managers and the Business to identify requirements, dependencies, and measures of success 

• Estimating work effort, defining milestones, scope, dependencies, deliverables, and confirming cross-functional alignment 

• Focusing on delivery excellence and ensuring that all programs are delivered according to PayPal standards (e.g. RACI, RAID logs, detailed project plans)  

• Communicating to project team members, stakeholders, and executives. Keeping them proactively informed and aware of any issues or risks that may impact project delivery, while adjusting your messaging to the needs of the target audience. 

• Working to remove obstacles, always keeping the big picture in mind, ensuring that the team remains focused on execution 

What You Need to Bring:

• 5 - 8 years of experience delivering complex Marketing Technology programs as a program/project manager or consultant at an Enterprise scale. 

• Experience and knowledge of Marketing Technology Platforms like Salesforce Marketing Cloud and/or Adobe Experience Platform.

• Ability to coordinate cross-functional efforts with different areas of the business globally 

• Strong communication skills with the ability to dissect complex information to align stakeholders at all levels, including senior executives 

• Deep understanding of project management methodologies, including agile, and the ability to drive successful execution of complex, technical projects 

• BA/BS degree preferred but not required

• PMP certification a plus

Additional Job Description:

Subsidiary:

Travel Percent:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.