Job Description

Job Title: MES Support/IT Analyst (1^st shift)
Location: Cleveland

Business Unit: Team Wendy
Job Schedule: Full-Time, 5 AM- 2 PM, Saturday Shifts as Required

About Avon Technologies:

We are a world leader in protective equipment, with a reputation for innovative design, high-performance quality and specialist materials expertise. Our two brands, Avon Protection and Team Wendy, supply our respiratory and head protection portfolio to customers across the globe from our manufacturing sites in the UK and North America. With over 900 talented people our shared purpose and core beliefs are to be #FIERCE about Protecting Lives. It's why we come to work - and it's what motivates us, every day, to do the best work we can.

Position Overview:
We are seeking a skilled MES Support/IT Analyst to join our team. The successful candidate will be responsible for supporting the Tulip MES platform, designing/developing Tulip applications, and providing general IT troubleshooting for the PCs running the MES Tulip software. This role requires a strong understanding of discrete manufacturing processes and the ability to ensure product genealogy and traceability. The position is onsite with a start time from 5 AM to 2 PM, Monday to Friday with Saturday shifts required at critical times. 

Key Responsibilities:

• MES Platform Support: Provide technical support and maintenance for the Tulip MES platform, ensuring optimal performance and reliability.
• IT Troubleshooting: Perform general IT troubleshooting on the PCs running the MES Tulip software, including hardware and software issues.
• API Support / Development: Support the underlying APIs that keep the business data running.
• Data Communication: Utilize Kepware to facilitate seamless data communication between various manufacturing systems.
• Manufacturing Processes: Understand and support discrete manufacturing processes, ensuring efficient and effective production workflows.
• Genealogy and Traceability: Ensure comprehensive product genealogy and traceability, maintaining accurate records and documentation for all manufacturing activities.
• Problem Solving: Diagnose and resolve technical issues related to MES and IT systems, providing timely and effective solutions.
• Collaboration: Work closely with cross-functional teams, including production, quality, and IT, to support manufacturing operations and continuous improvement initiatives.
• Compliance: Ensure all activities comply with industry standards and regulatory requirements, particularly those related to defense manufacturing.

Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field.
• Experience: Minimum of 3 years of experience in MES support and IT troubleshooting, preferably in a discrete manufacturing environment.
• Technical Skills: Proficiency with Tulip MES platform or other high-profile MES solutions, Kepware, and general IT troubleshooting. Knowledge of SQL Server required. Knowledge of REST APIs and web services is also required.
• Knowledge: Strong understanding of discrete manufacturing processes, product genealogy, and traceability.
• Problem-Solving: Excellent analytical and troubleshooting skills.
• Communication: Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
• Attention to Detail: High level of accuracy and attention to detail in all work activities.

What We Offer:

• Flexible Schedule
• Competitive Compensation Package
• Medical, Dental, Vision Insurance
• 401k Matching
• Tuition Reimbursement
• Learning and Development Initiatives

This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts or working conditions associated with this job.  While this job description is intended to be an accurate reflection of the job requirements, management reserved the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.
 
U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens.
 
To comply with these laws, and in conjunction with the review of candidates for those positions within Avon that may present access to export controlled technical data, Avon must assess employees' U.S. person status, as well as citizenship(s).
 
The questions asked in this application are intended to assess this and will be used for evaluation purposes only.  Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position.  The decision whether or not to file or pursue an export license application is at Avon's sole election.

Must be legally authorized to work in country of employment without a sponsorship for employment visa status (e.e. H1B status).

The anticipated salary range for candidates who will work in Cleveland, OH is $90,000 to $110,000 annually.  The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, type and years of experience within the industry, education, etc.

EOE AA M/F/Vet/Disability