Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing...

You’ll be studying new and emerging trends in B2B to fuel your thinking about where we head next and how we’ll transform Verizon's VBG market. You’ll explore the current state, and identify gaps and the next big opportunity. And craft a long-term vision and adjust along the way as you respond to the rapidly changing landscape. You’ll bring your vision to life from development to go-to-market strategy and into the hands of customers, building better ways for businesses to stay connected.

• Understanding and anticipating what the market needs.

• Testing out new ideas and concepts for feasibility and market potential. Interest in creating Prototypes, Architecture and Technical Product Management.

• Creating what’s next to meet those needs.

• Forging strong relationships with external partners and cross-functional teams to get it all done.

• Developing SME level understanding of existing Verizon platforms and commerce flows in order to provide strategic recommendations for enhancements.

• Working closely with stakeholders across various internal teams to gather requirements and implement enhancements in coordination with UX, design, dev and QA teams.

• Participating in business case development and presentations for alignment with working teams.

• Collaborating with traditionally non-digital teams to align on goals and develop win/win strategies for digital adoption.

What we’re looking for...

You are the creative one but you are not just a big idea person, you know what makes sense and how to get it done. You have conviction in your ideas but also know how to collaborate and when to adjust your approach. You embrace failure for the learning it provides. You can inspire and motivate others to deliver your vision. You view obstacles as puzzles to be solved. You are driven by the desire to delight your ultimate client, the customer.

You’ll need to have:

• Experience developing and implementing ecommerce strategy preferably in telecom.

• Prior experience with digital analytics, operations, ecommerce / omni channel implementation

• Experience with Jira or Trello for project management and product backlog management

• Ability to analyze disparate data sources and develop actionable recommendations independently or with analytics team support.

• Experience with digital funnel and campaign analysis for complex ecommerce transactions.

• Executive grade presentation skills with emphasis on storytelling and cross-functional alignment.

• Experience in Technical Architecture solutioning  large scale Enterprise grade Products .

• Hands-on experience with any of the CRM systems , Point of Sales (POS ) Software, Chatbot platforms, CCAI.

• Experience with any data analytics tools such as Adobe Analytics , Google Analytics, Mixpanel,Microsoft Clarity,CRM Hubspot.

• Ability to identify, trouble shoot, and resolve problems across the digital ecosystem.

• Exceptional communication skills; written, oral and presentation.

• Bachelor’s degree or four or more years of work experience.

• Nine or more years of relevant work experience.

Even better if you have one or more of the following:

• A Master’s degree – ideally an MBA.

• Familiarity & having knowledge in Machine learning, Neural networks or Deep Learning

• Convey your ideas in compelling and persuasive ways to a variety of audiences.

• Proven ability to manage deadlines in a highly-complex, fast-paced environment.

• Excellent analytical and critical thinking skills

• Innovation mindset

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.