Knowledge, Skills, and Abilities:
Knowledge of:
Advanced concepts, practices, and principles of program and project management.
Application development lifecycle, methodologies and standards.
Advanced concepts of risk, issue and change management.
Enterprise Project Management Systems.
Business planning and analysis.
Business process reengineering.
Principles of finance, accounting, budgeting, and cost control policies and procedures.
Principles of procurement, contract and vendor management.
Skill in:
Managing large scale programs throughout their lifecycle.
Managing capabilities across cross-functional business and technology teams, processes, and technologies.
Conducting research as well as developing and documenting business cases.
Developing, preparing, presenting and maintaining program plans.
Establishing working relationships with business units.
Refining and implementing program management methodologies, tools and practices.
Conducting interviews with customers, subject matter experts, and vendors.
Performing root cause analysis.
Identifying, defining and documenting complex business and technical requirements.
Implementing strategies and tactical plans across organizational lines.
Identifying and managing program and project resource needs.
Ability to:
Plan, assign, monitor, review, evaluate and lead the work of others.
Build strong working relationships with teams, stakeholders and senior management.
Identify, lead and develop team members.
Analyze work and resource needs to develop comprehensive and accurate plans to meet program objectives.
Develop solutions that address meaningful issues for the business unit(s) represented.
Communicate effectively, both orally and in writing, with all organizational levels.
Facilitate information gathering sessions ensuring that all viewpoints, ideas and problems are included in the program specifications.
Assess alternatives and identify appropriate approaches to execute initiatives.
Solve complex problems and model the business and financial impact of proposed scenarios.
Identify program stakeholders and analyze their needs appropriately.
Ensure that all project activities have a focus on quality and adhere to any identified best practices.
Prioritize and manage multiple work efforts in a fast-paced and dynamically changing environment.
Attend to detail while maintaining a big picture orientation.
Educational/Previous Experience Requirements:
Bachelor's degree in the specific business function of assigned functional area or related field and ten (10) years of relevant experience including a minimum of two (2) years of Program Management experience required.
MBA or graduate degree preferred.
~or~
Any equivalent combination of experience, education and/or training approved by Human Resources.
Licenses/Certifications:
Project Management Professional Certification (PMP) highly preferred.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
