Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:
As a Sales Enablement Specialist, you will support the development and execution of programs to optimize our EU SMB Team’s effectiveness. Assigned as the point of contact for SMB Managers within specific EU country markets, you will identify, create and deliver impactful E2E enablement programs.

Meet our team:
This team supports PayPal’s EU Global Markets Business. You will be part of the EU Market Enablement Team focused on sales training, onboarding and effectiveness. In this role you will work cross functionally with a variety of teams – including, GPS, product, marketing, sales and the operational center of excellence. The team operates in a fast-paced environment that requires the ability to work independently and flexibly in a highly matrixed organization. This role will be based out of our Dublin office and adhere to our 3 day a week hybrid working policy.

Job Description:

Your way to impact:

You will be one of two Enablement specialists supporting the EU SMB segment and will report to the EU Global Markets Enablement Lead. You’ll build trusted relationships with sales reps and managers to understand their priorities and enable teams to achieve these goals.

Your day to day:

• Meet with sales managers to understand goals and challenges to identify enablement needs and opportunities.

• Partner with product marketing, operations, GTM and other teams to access enablement needs to support product launches.

• Attend regular meetings team meetings with sales managers and reps to identify needs, build trust, long lasting relationships and a feedback loop.

• Implement enablement programs including onboarding, product training, soft skills, and sales methodologies.

• Act as a point of contact for field sales managers and reps; manage communication channels, gather feedback and provide tailored support as needed.

• Conduct training sessions, onboarding, workshops, and live sessions tailored to field sales challenges: focus on product knowledge, competitive differentiation, objection handling, and consultative selling.

• Work with tools and platform teams to ensure the salesforce has easy access to the tools they need in the field, troubleshooting issues, and managing user adoption.

• Establish KPIs and track enablement program effectiveness using leading and lagging indicators. Use data to continuously improve program content and delivery methods.

• Share market knowledge and expertise with cross-functional teams advising stakeholders and localizing content/ collateral when needed.

What do you need to bring:

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent industry experience.

• Approximately 5 years of experience in sales enablement, training, or a related sales operations role, preferably within a fast-paced or high-growth environment

• Proven track record of developing and implementing successful sales enablement programs.

• Understanding of sales processes, methodologies, and best practices.

• Proficient communication, facilitation, and presentation skills.

• Strong organizational, planning and project management skills. 

• Experience in managing multi-disciplinary relationships.

• Ability to analyze data to measure the effectiveness of enablement initiatives and make data-driven decisions.

• Proficiency in sales enablement platforms and tools (e.g., Salesforce, Seismic, Gong etc.)

• Fin-tech, e-commerce and payments understanding and experience highly valued. 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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