Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing...

The position necessitates expertise in the development of advanced AI/ML models aimed at enhancing network planning, engineering, and assurance platforms to elevate the overall customer experience. Proficiency in Network AI is crucial, and the incumbent will spearhead the implementation of AI use cases to enhance network visibility, facilitate proactive maintenance, and monitor performance degradations across the global network footprint. Additionally, the role involves aiding internal network monitoring teams in executing seamless day-to-day operations by delivering AI-infused network models to streamline troubleshooting processes and reduce MTTR/tickets.

You will be responsible for:

• Delivering Business Value from AI/ML Solutions in the Network Operations.

• Exploring opportunities using GenAI capabilities in Network Solutions.

• Data mining or extracting usable data from valuable internal and external data sources. 

• Validating the data along with assessing data readiness for analysis and solutions.

• Enhancing data collection procedures to include all relevant information for Data Analytics.

• Participating and collaborating on design discussions and being decisive in design decisions.

• Building solutions for specific problems within the network domain that will require integration with the business process to drive value. 

• Mentoring and Moulding a strong multi-skilled team to work in a matrix organization supporting modelling and delivery.

• Working closely with management to prioritize business and information needs.

• Gathering / Focusing on functional and non-functional requirements from business stakeholders.

• Following all the ML lifecycle procedures defined by the responsible AI framework.

• Articulating the story behind the solution in every stage through executive presentations.

What we’re looking for...

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant work experience.

• Experience with modelling techniques, applications, and implementations using Statistics (Hypothesis testing, Discriminant analysis, Linear/Logistic regression, PCA, vector analysis), Forecasting (Time Series), Machine Learning (Classification, Clustering, Collaborating filtering) and AI Algorithms (GenAI/NLP, Deep Learning, Cognitive Analytics, Optimization, Non-Linear Algorithms).

• Experience working with GCP, Big Query/SQL, Python and Spark

• Experience in writing complex queries to extract the data to build and derive the model features to draw business insights. 

• Two or more years of experience with developing and deploying solutions to production. 

• Experience in working with senior leadership in translating technical acumen to driving actions.

• Two or more years of experience in the telecom domain and associated product/solution offerings.

Even better if you have one or more of the following:

• Broad understanding of Verizon strategies

• Good knowledge of Verizon products and services

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.