Job Description

To assist internal clients with large-scale, organization wide transformation efforts using expert-level organizational development knowledge and skills. This includes deep subject matter expertise in analyzing and recommending new or enhanced organizational structures, initiatives, programs, processes and measures of success. Proactively drive progress and cross-workstream collaboration by understanding and connecting key transformation objectives, and design engagements to drive change and continuous improvement while identifying risks, issues, and mitigations.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Extensive experience in talent management and organizational development activities, including leadership development, leadership coaching, team dynamics and facilitation for complex and sensitive issues, competency modeling, assessments, performance management, change management, and workforce   
• Significant experience identifying relevant analytical problems, determining appropriate diagnostic methods and solving unique and complex issues/problems
• Utilize data gathering methodologies, including both qualitative and quantitative techniques (e.g., surveys, interviews/focus groups, etc.) to analyze  assumptions, facts, and context and skillfully adjusts to improve quality of design and solutions and provide recommendations based on results of analysis and other data as needed
• Experience in work which displays increasing levels of responsibility and/or authority
• Significant experience working with all levels of staff, management, stakeholders, vendors
• Experience managing multiple priorities independently and/or in a team environment to achieve goals  
• Effective skill building effective relationships through rapport, trust, diplomacy and tact
•  Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill to successfully influence, lead and/or guide others towards goals
• Effective database and presentation software skills
• Effective word processing and spreadsheet software skills 
• Advanced verbal and written communication skills
• Advanced organizational, planning and time management and problem solving skills 
• Bachelor’s degree in Human Resources Management, Organizational Development, Industrial/Organizational Psychology, or a related field, or the equivalent combination of experience, education and training

Desired Qualifications

• Master’s degree in Organizational Development, Organizational Behavior, Industrial/Organizational Psychology, Human Resources Management, or a related field 
• Professional certifications in one or more of the following: organizational development, executive coaching, evaluation/measurement, change management 

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526 | 9999 Willow Creek Road San Diego, CA 92131 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452 | 11270 St Johns Industrial Parkway South Jacksonville, FL 32246 | 9001 Airport Freeway, 9th Floor Suite 925 North Richland Hills, TX 76180 | 4 Concourse Pkwy, Suite #100 Sandy Springs, GA 30328

• Serve as a trusted advisor for senior/executive leaders in designated business units by providing development support such as facilitating new leader assimilations, gathering and debriefing feedback for leader development, providing assessment debriefs, and providing ongoing leadership development support 
• Consult on and provide resources in team effectiveness and efficiency, team interventions, team development, change management, and strategic planning 
• Support the enterprise by designing and implementing integrated processes and programs focused on talent management, employee engagement, communities of practice, and competency integration into the performance management cycle 
• Design and develop organizational structures, initiatives, programs, processes and measures of success using a proven OD life cycle to ensure that the desired objectives and goals are achieved: Analysis, Design, Development, Implementation, and Evaluation 
• Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints
• Utilize expertise in competencies to consult on each step within the performance management cycle and individual development planning 
• Conduct ongoing research on industry best practices and serve as knowledge resource for organizational development, leadership development, learning effectiveness, coaching, and other methodologies and tools 
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
• Interpret results of analysis; present recommendations, alternatives and implications 
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) 
• Perform other duties as assigned