Job Summary:
Under general direction, uses knowledge and skill in bank and trust compliance obtained through education, experience, specialized training and/or certification to assist in the design, implementation and supervision of a comprehensive compliance and surveillance program for personal trust and estate administration practices within RJT. Leads major projects, programs, or processes with significant business impact. Influences strategic direction, develops tactical plans and completes complex assignments with substantial latitude. Extensive contact with internal associates, compliance, legal, and/or regulatory agencies is required to identify, research, analyze and resolve complex issues.
Essential Duties and Responsibilities:
%26middot; Assists in developing and maintaining 1st line compliance programs, systems, policies, and procedures to ensure compliance with federal, state and self-regulatory regulations, and to minimize the firms risk exposure while balancing business concerns.
%26middot; Maintains the required compliance policies, procedures, and processes for the RJT Administration Department while fostering positive business relationships with department associates.
%26middot; Serves as a liaison between the RJT Administration Department and compliance, legal, and/or industry regulators by responding to inquiries, audits, complaints, and investigations.
%26middot; Reviews compliance and risk management controls, policies and procedures and recommends appropriate changes, as required.
%26middot; Serves as a resource on compliance issues by maintaining proficient knowledge of applicable compliance statutory regulations and interpretations.
%26middot; Identify/investigate unusual trends or activity that can be indicative of compliance problems and communicate/escalate as necessary, including recommending practical solutions to compliance issues.
%26middot; Report, track, and monitor Trust Administration Committee data.
%26middot; Prepare reports and presentations to Senior Management.
%26middot; Oversee compliance exception reporting processes and take appropriate action, as required.
%26middot; Continually evaluates department structure and strategic plan, including future growth as needed, to promote overall efficiency while maintaining a commitment to compliance standards and excellent service.
%26middot; Ensures processes and procedures support efficient and timely workflow.
%26middot; Performs other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities:
Knowledge of:
%26middot Concepts, practices and procedures of bank and/or personal trust industry compliance
%26middot Rules and regulations of the Office of the Comptroller of the Currency (OCC) Consumer Financial Protection Bureau (CFPB) Federal Financial Institutions Examination Council (FFIEC) Federal Reserve System and/or Federal Deposit Insurance Corporation (FDIC)and applicable state trust codes.
%26middot Financial markets and products.
%26middot Concepts, practices and procedures used in the banking industry.
%26middot Basic concepts, principals, and practices of Fiduciary laws and principles sufficient to administer personal trusts.
Skill in:
%26middot Planning and scheduling work to meet regulatory organizational and regulatory requirements.
%26middot Investigating compliance, audit, and/or legal issues and irregularities.
%26middot Making rule-based and analytical decisions.
%26middot Identifying and applying appropriate compliance monitoring procedures and tests.
%26middot Written and verbal communications skills sufficient to professionally address a wide and varied audience both internally and externally.
%26middot Preparing oral and/or written reports.
%26middot Personal trust administration
%26middot Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Ability to:
%26middot Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
%26middot Attend to detail while maintaining a big picture orientation.
%26middot Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels to accomplish objectives.
%26middot Establish and communicate clear directions and priorities.
%26middot Gather information, identify linkages and trends and apply findings to processes, procedures, and related policies.
%26middot Maintain currency in laws, rules and regulations related to compliance in assigned functional area (s).
%26middot Partner with other functional areas to accomplish objectives.
%26middot Interpret and apply policies and identify and recommend changes as appropriate.
%26middot Work independently as well as collaboratively within a team environment to resolve problem.
Educational/Previous Experience Requirements:
Bachelor%26rsquos Degree (B.A. /B.S.) in a related discipline and a minimum of five (5) years of Personal Trust Administration, Compliance, Legal, Banking and/or regulatory experience in the financial services industry.
~or~
Any equivalent combination of experience, education, and/or training approved by Human Resources.
Licenses/Certifications:
None Required.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm