Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:

As a key player in our organization, you will lead the development of reporting, reconciliation, and self-service experiences for Hyper Wallet Payouts to deliver best-in-class merchant experiences. If you are an experienced product manager, with a passion to delight your customers by identifying their needs and building solutions that will make them successful, then we'd love to talk with you.

Job Description:

Meet Our Team:

We are the Merchant Reporting & Insights team responsible for building reporting experiences and tools that simplify data access and deliver actionable insights to merchants, aiding in reconciliation, revenue growth, and cost optimization. We work with cross-functional teams across the organization to deliver top-notch reporting and data experiences.

Your day to day:

• Execute strategic initiatives around best-in-class Reporting and Reconciliation experience.

• Ability to set customer-facing outcomes and key results (OKRs) tied to internal business goals.

• Identify opportunities based on research, market, and data to solve complex customer problems.

• Create use cases and detailed product requirements documents to articulate desired product features and functionality to technical, user experience, design, and other cross-functional teams.

• Collaborate cross-functionally with sales, marketing, customer support, operations, legal, compliance, risk management, engineering, user experience, QA and other functional areas, to ensure alignment with related go-to-market activities.

• Monitor impact of product features on merchant usage, merchant engagement, and other key metrics.

• Translate analytic insights into concrete, actionable recommendations for business or product improvement.

• Act as a product evangelist to build awareness and understanding of your product and its features across the company to drive growth and adoption

What do you need to bring:

• 10+ years of experience in a high-growth technology company with 5+ years of product management experience.

• Prior experience working on payments or financial technology products.

• Proven track record for building, launching, and maintaining high-scale, successful products.

• Ability to collaborate, build consensus, deliver, and drive technical decisions with various cross-functional stakeholders.

• Excellent verbal and written communication skills and ability to convey a product strategy to partners and senior leaders.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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