Job Description

Company:

Qualcomm India Private Limited

Job Area:

Engineering Group, Engineering Group > Software Engineering

General Summary:

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Solutions Engineer (Foundries.io)

This role requires hands-on development experience with embedded Linux, git, containers and scripting. You may be required to debug issues on reference or customer hardware to find root cause.

Key Objectives

● Collaborate closely with the customer and the Foundries.io engineering team to solve
customer technical issues and questions related to the Foundries Factory software
stack.
● Deliver customer success through their use of Foundries Factory.
● Serve as a primary contact for onboarding new customers via Jira Ticket Management
and/or Video-conferencing.
● Provide insights to customers and prospects on how to get value from Foundries Factory.
● Provide feedback to the engineering team on customers’ requirements, requested
product features, and improvements.
● Be the primary day-to-day contact for multiple customers’ engineering teams as they
onboard and use the Foundries Factory service through their product development,
deployment, and maintenance life cycle.
● Provide feedback and improvements on the product documentation.

Skills and Qualifications

● Bachelor’s degree or equivalent experience in a relevant technical field
● Experience with Embedded Linux (operating systems, security, BSPs, open source
software).
● Experience with Linux Container (preferentially Docker/Docker compose ).
● Experience with Git.
● Experience with Bash Scripting and/or Python or other scripting languages.
● Ideally, 1-3 years of experience in customer technical support, account management, or
another customer-facing role.
● Good written and spoken communication skills (English).

● Experience with Jira Ticket Management is a plus
● Experience creating Technical documentation is a plus.
● Direct experience with device security is a plus.
● Experience with REST API and PKI is a plus.
● Must be able to work remotely and effectively with an international team (the team is
spread across EMEA / LATAM / North America).

Approach

● Start-up or scale-up experience and be self-sufficient and strongly motivated
● Thrive in a fast-moving work environment where you mostly interact remotely with your
colleagues.
● Location Hyderabad; hours of work-oriented to EU/Asia-Pacific timezone.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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