Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

At PayPal, we are transforming our Risk & Compliance technology into a scalable, self-service platform that enables our teams to move faster, innovate safely, and protect our ecosystem with world-class risk management capabilities.

As the Sr Director of Tech Product Management - Risk & Compliance Platform, you will lead this transformation — defining the vision, strategy, and execution roadmap to evolve our services for KYC, Identity Verification, Document Intelligence and Risk Decisioning into a true developer-first, scalable internal platform. You will partner with engineering, compliance, and risk teams to streamline workflows, standardize infrastructure, and build the tools that will accelerate PayPal’s ability to scale, adapt, and lead in global risk & compliance innovation.

This is a high-impact, high-visibility role where you will shape the future of how PayPal’s risk and compliance capabilities are built, deployed, and scaled.

Job Description:

Define & Drive the Platform Vision

• Develop a long-term product vision and strategy to transform the Risk & Compliance tech stack into a modern internal platform.
• Articulate a compelling North Star for a self-service, developer-friendly risk & compliance ecosystem.
• Establish clear success metrics to measure impact on developer velocity, scalability, and operational efficiency.

Build a Scalable, Self-Service Risk & Compliance Platform

• Lead the productization of core risk & compliance capabilities, ensuring they are modular, reusable, and API-first.
• Drive standardization across risk data, machine learning models, policy enforcement, and regulatory reporting.
• Partner with engineering to build self-service tools, automation, and developer portals that reduce bespoke development and tribal knowledge.

Accelerate Developer Velocity & Efficiency

• Identify and remove pain points slowing down developers and risk teams, such as manual integrations, slow onboarding, or inconsistent infrastructure.
• Establish Golden Paths—standardized workflows and best practices for building risk & compliance applications at scale.
• Ensure observability, monitoring, and governance are built-in, making compliance frictionless for developers.

Align Cross-Functional Teams & Influence at Scale

• Partner with engineering, risk, legal, and compliance teams to drive alignment on platform priorities.
• Influence senior leadership, executives, and stakeholders on the business impact of a world-class risk platform.
• Foster a platform-first culture, where teams see the value in building on shared infrastructure instead of custom one-off solutions.
• Extend this platform transformation to other parts of the team by setting up frameworks and toolkits for others to follow

Deliver Measurable Business Impact

• Improve time-to-market for risk & compliance initiatives by reducing development friction.
• Enhance operational efficiency—reducing duplication, manual work, and engineering effort on risk infrastructure.
• Increase reliability and scalability of risk services, enabling PayPal to adapt faster to evolving threats and regulations.

Requirements

• 15+ years in Tech Product Management, with at least 5+ years in platform or infrastructure product leadership roles.
• Experience leading internal platform transformations in large-scale technology companies.
• Track record of having built products for developers, is advantageous
• Deep expertise in Risk, Compliance, FinTech, or Payments is a strong plus.
• Proven ability to align technical teams, business stakeholders, and executives around a shared platform vision.

Skills & Leadership

• Platform Thinking – Strong understanding of how to build internal platforms that drive developer adoption, standardization, and efficiency.
• Technical Fluency – Familiarity with APIs, cloud infrastructure, automation, and developer tooling.
• Data-Driven Decision Making – Experience using quantitative and qualitative data to define roadmaps and measure success.
• Change Management – Ability to drive cultural shifts in engineering organizations toward self-service, reusable solutions.
• Strong Communication & Influence – Ability to simplify complex technical topics and drive alignment across engineering, compliance, and leadership teams.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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