Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing...

At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it.

Risk Management & Compliance – Consumer Finance is responsible for overseeing Verizon policies, processes, people and systems while partnering with business leaders to identify and mitigate financial, operational, legal, regulatory and reputational risk. The Consultant of Business Intelligence will analyze data and present insights to our key stakeholders. With your analytical, big data and reporting expertise, you’ll provide the information that will guide strategy and decision making across our business. You’ll be part of a team responsible for analyzing and gathering information about what’s going on across our lines of business and transforming data into insights and recommendations to improve performance.

You will lead analytics efforts to identify insights and drive actions across functions while also driving self-service to increase overall business efficiency and provide better stakeholder experiences. Also, you will excel in both executing the analysis and then recommending strategic decisions based on the derived insights:

• Analyzing complex business problems using data from internal and external sources to provide strategic and actionable business insights with the overarching goal to reduce operational risk across the enterprise.

• Executing the vision and strategy for the analytics team that creates and maintains ad hoc and recurring analytics for the Compliance organization.

• Participating in cross-functional teams of technical & business partners, including senior stakeholders to identify business risks and create analytics and dashboards to monitor trends and detect outliers.

• Leveraging statistics to interpret trends and patterns in datasets to locate outliers, construct forecasts and recommend monitoring solutions for business partners.

• Using technical experience and background to develop and leverage the long term analytical data solutions, relevant analytics and exception reporting.

• Communicating results by developing dynamic and visual reporting that clearly communicates trends and statistically significant anomalies in the context of the business problem.

• Leveraging strong business acumen, presentation and communication skills to create and present analysis in a relevant, consumable, meaningful, and insightful ways.

• Collaborating and strategize with other Business Intelligence professionals to share analysis, solutions, data structures and resources to minimize redundancies and improve efficiencies across the organization.

• Being a subject matter expert on SQL, BI Tools, Excel, PowerPoint and Word.

• Building collective team skill sets by training and overseeing development of other Senior Analysts.

• Presenting, findings and analysis to the senior leadership team.

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

We’re looking for someone who can interpret and translate data into insightful storyboards, which would highlight risks, opportunities, and course correction recommendations. You will apply these skills across a wide range of strategic and highly visible initiatives that span all processes within the Verizon Consumer Group.

You'll need to have:

• Bachelor’s degree in Management Information Systems, Computer Science, Math, Statistics, Business, Finance or related field or four or more years of work experience.

• Six or more years of relevant work experience.

• Ability to write SQL queries and scripts using relational databases like Teradata, Oracle, SQL Server, or Google Cloud, and pulling data from Hadoop/HIVE SQL/EDW data warehouses.

• Experience with dashboards creation & presentations.

• Experience with BI tools like Tableau, QLIK and Adobe analytics

• Experience writing advanced SQL functions and procedures.

• Experience with data modeling and data driven decision making using statistical software such as; R or Python.

• Experience using Excel as an advanced modeling tool.

Even better if you have one or more of the following:

• An advanced degree

• Experience developing general reporting, KPIs, metrics, and attributes

• Strong verbal and written communication skills.

• Business Intelligence Certification (Such as, a CPBI).

• Experience designing, developing, implementing and maintaining a database and programs to manage data analysis efforts.

• Proven ability to plan for and manage numerous processes and ad hoc projects simultaneously.

• Experience in the Telecommunications industry.

• Project experience with the proven ability to work on multiple projects concurrently leveraging excellent organization and time-management skills.

• Experience working with cross-functional teams to create specifications for reports and analysis based on business needs.

• Experience providing business-related and or technical subject matter expertise on large, highly complex reporting projects and business analytics to support management, multifunctional departments, staff members, and peers.

• Experience providing mentorship and/or training to other team members.

• Ability to explain confidential and complex issues and make recommendations to leadership.

• High level of curiosity and investigative mind-set with an attention to detail and accuracy along with a passion to learn new techniques with enthusiasm.

• Passion for Data technologies and how they will change business

• Strong quantitative and analytical skills and a proven track record of turning large amounts of multi-faceted data into meaningful information.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

• Your benefits are market competitive and delivered by some of the best providers.

• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

• We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.

• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Your benefits package will vary depending on the country in which you work.

*subject to business approval

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.