Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

The candidate would primarily be working on inbound applications in Google CCAI – Dialog Flow Platform & Microservices. This is one of the critical revenue streams for Verizon to enable the roadmap of Conversational Commerce, and being a high volume application, performance & scalability in this case is of paramount importance.

• Delivering across the entire app life cycle – design, build, deploy, test, release and support.
• Working on IVR development with Google CCAI – Dialog Flow, Avaya OD with tighter microservice architecture & GCP CF & AWS Lambdas integration and strong experience in Inbound IVR applications.
• Participating in the Agile/POD Teams for the applications that the candidate would be working on.
• Acting independently, at the same time display excellent collaboration within and between various teams.
• Being accountable for the work allotted and sticking to LOE provided.
• Tracking and developing tasks on time with no compromise to quality and keeping productivity of the team.
• Following Impact analysis and risk analysis processes in case of change requests.
• Ensuring performance of the code developed as an ongoing basis and using the right tools for the same.
• Working closely with the team to develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables, collaborating with other team members and stakeholders.
• Keeping up to date on the latest industry trends in the web & voice technologies.
• Ensuring security validations during design, coding & Validation, Testing Plan review to cover all the functional/non-functional requirements for the projects.

 You’ll need to have:

• Bachelor’s degree or Four or more years of work experience.
• IVR development experience with inbound applications experience.
• Experience in Google CCAI – Dialog Flow Platform.
• Experience in Microservice Development & Integration using Spring Boot, Spring React.
• Experience in Google Cloud Platform – Cloud Functions.
• Experience in Dev Ops Tool Chain (Git/Stash, JIRA, Confluence, Junit, Sonar, Fortify, Jenkins, Prevoty).

Even better if you have one or more of the following:

• Experience with Google Looker, Google Biq Query Platform.
• Experience with Digital Integrations.
• Excellent interpersonal and communication skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.