Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing…

As a Senior Manager - Program Management, you will manage the development and continuous update of the organization’s innovation vision and strategy in coordination with key stakeholders. The Senior Innovation Manager plays a key leadership role spearheading high-impact innovation initiatives and leading cross-functional teams to drive transformation. Strategy Managers play a pivotal role in shaping the long-term direction and success of an organization.

The roles and responsibilities include -

They delve into market research, competitive analysis, and company capabilities to develop actionable strategies that drive growth and innovation.

Building and maintaining a strategic programme for implementing the innovation strategy and ensuring that the resources (people and facilities) needed to deliver the innovation objectives are present.

Revised Stakeholder Engagement and Alignment: Bringing together various stakeholders across

Verizon around shared goals and strategies for intricate projects; partnering closely with cross-functional teams to create, assess, and implement innovative and practical solutions; fostering collaboration among both internal and external stakeholders; working alongside the leadership team to formulate and carry out a strategy for stakeholder engagement alignment. 

Investigation and Experimentation: Spearheading contextual research and design experiments to rapidly test assumptions and confirm proposed solutions; perform market analysis and gather customer insights to guide the development of new practices and models; educating others on applying innovative methods to navigate diverse complex problem areas, identify opportunities for enhancement, and lead teams in scaling successful interventions.

Where you’ll be working:

• Develop appropriate metrics to measure the effectiveness (e.g., number of new or improved offerings) and efficiency (e.g., throughput time) of the innovation process
• Develop innovation process documentation and implement staff training programmes
• Align and integrate the innovation strategy with strategic objectives of the organization, including operational and business models, and road maps for products and services
• Define and assess key organizational prerequisites (structure, staffing, etc) for implementing the innovation strategy
• Build and maintain a strategic programme for implementing the innovation strategy and ensure that the resources (people and facilities) needed to deliver the innovation objectives are present
• Maintain an innovation portfolio (consisting of e.g. innovation- or new business development projects)
• Develop alternative business models conducive to innovation
• Initiate relevant market monitoring and foresighting activities, including search for new market opportunities

AI Skillset

• Leveraging knowledge of artificial intelligence technologies and algorithms to create and implement AI models and solutions.

• Design, enhance, and evaluate high-performing AI solutions to ensure they align with both business requirements and technical specifications.  

• Promote a culture of ongoing learning and growth, guiding and supporting the team to thrive in sophisticated AI methods.

You'll need to have:

• Bachelor’s/Master's degree in Finance, Accounting, Mathematics, Statistics, Computer Science, Information Management.
• Six or more years of relevant work experience in handling Quantitative, problem-solving, technical and analytical skills.
• Program management/ ITIL certifications
• Strong relationship management skills to interface with internal IT leaders, business leaders and external vendors
• Expert in portfolio budget, finance management and tracking
• Knowledge of project management techniques and methods.
• Knowledge of productivity and program management tools/software-eg. Jira, Confluence / Clarity, G Suite, slack , etc
• Quantitative, problem-solving, technical and analytical skills.
• Knowledge of operational and financial performance management measures, including implications for IT and Business strategy.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

 

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.