Job Profile:
IT Operations T2JR Type:
FundedJob Category:
Information TechnologyMinimum Clearance Required to Start:
NonePercentage of Travel Required:
NoneType of Travel:
NoneProgram/Opportunity Name:
Program | DHS DeskTopReferral Bonus Plan:
$1,000* * *Job Description:
The Sr. Technical Operations Center service desk agent provides high-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 9000 user community within the Department of Homeland Security (DHS) with significant opportunities for growth and advancement.
This position requires a minimum of 3 days on-site in Arlington, VA.
We are hiring for multiple shifts to include: 6am to 3pm M-F, 7am to 4pm M-F, 8am to 5pm M-F, 10am-7pm M-F and 1pm to 10pm M-F. More About the Role Fill:
You’ll Bring These Qualifications:
These Qualifications Would Be Nice to Have:
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$54,200 - $111,000',