Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. 
 
We are on a mission to revolutionize commerce globally by connecting consumers and merchants with personalized shopping experiences and we are seeking a highly motivated, self-starter professionals to join our AI Product team to help achieve this mission. This role will help shape the next generation of experiences at PayPal impacting over 400+ million consumers and 30+ million merchants around the world by creating AI/ML foundations and capabilities that deliver a delightful and personalized shopping and checkout experience. 

In this role, you will play a key role in creating high-impact, engaging, and polished user experiences. You will collaborate closely with a dynamic team of designers, content designers, researchers, and full-stack engineers. Using your design expertise, you will swiftly and collaboratively bring innovative ideas from inception to execution. Having experience and understanding of the AI world is crucial for this role. As we integrate advanced AI technologies into our products, it is essential to comprehend the capabilities and limitations of AI to design effective and intuitive user experiences. 
 
 Responsibilities

• Partners with design, engineering, design systems and product management team members in the execution and delivery of PayPal’s products and services, using a customer-focused, iterative design process. 

• Contributes to the planning and estimating work and participates in broader work stream coordination and expectation setting.   

• Creates high-quality deliverables and executes based on product design goals and priorities without prescriptive guidance or direction, managing their work to a more extensive schedule.  

• Leverages and extends the use of established product design techniques, templates, presentations and assets in the creation of product design analysis, solutions and materials. 

• Contributes to the adaptation of PayPal product design tools, methodology and software, and proposes new solutions or optimizes existing ones.  

• Creates opportunities to foster collaborative cross-discipline dynamics. Drives product design team delivery excellence, furthering influence to achieve product design goals.  

• Rapidly prototype new user experiences. 

• Iterate quickly to turn ideas into testable concepts. 

• Work closely with your team, prioritizing beauty and usability. 

• Craft solutions focused on the end-user's needs and experiences. 

• Find innovative ways to integrate design and engineering.  

Requirements

• 6+ years experience. 

• Bachelors or Master Degree in the study of design including one of the following; Design, Information Architecture, Human Factors or equivalent project/portfolio experience.  

• Thorough understanding of product design methodology and lifecycle across significant channels and platforms. 

• Customer-focused, with experience using design research methods to uncover customer insights. 

• Effectively operates within an iterative design team, managing product design responsibilities against defined milestones and plan with little day-to-day oversight.  

• Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design.  

• Experience with resources such as; pattern library, repositories, and internal communication tools, Figma.    

• Are experienced with motion and storytelling. 

• Can work on multiple projects from concept to launch. 

• Are committed to creating beautiful, user-centric designs prioritizing usability and accessibility. 

• Have a relentless drive for perfection. 

• Enjoy collaborating in a team-focused environment. 

• General awareness of technology mediums (i.e., JavaScript, HTML/CSS) including differences between them.  

 
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom. 
 
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.