Job Description

The Chief of Staff (CoS), Integrated Strategic Engagement team’s goal is to support Navy Federal’s President & CEO, Chief Operating Officer, and senior executive leadership team by driving strategic engagement and communication with all internal and external stakeholders 

A Summer Associate will be selected to collaborate with leadership and various partners to support the following priorities for Navy Federal’s senior executive leadership team:

• Operational, strategic, and efficiency management
• Champion and challenge change, initiatives, and projects
• Development and strengthen key internal and external relationships

All assignments and projects assigned will be to support the priorities listed above, as well as alignment, connection, and empowerment across the organization. 

The Summer Associate Program is a 12-week internship program beginning in May 2025 and ending in August 2025. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2025 or later.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Currently pursuing a bachelor’s or master’s degree in Project Management, Communications, Organizational Development, Business Administration, or other related field
• Familiarity with project/program management processes and methodologies
• Exposure to working and participating in cross-functional, multi-dimensional teams and projects
• Exposure to working with diverse internal and external contacts
• Ability to compile, organize, and present information clearly and concisely
• Familiarity with PCs and Microsoft Office Suite products such as Word, Excel, and PowerPoint
• Effective skills exercising initiative and using good judgment to make sound decisions
• Effective organizational, planning, and time management skills
• Effective verbal and written communication skills with the ability to compose correspondence that adheres to grammar and Navy Federal writing style and standards
• Experience managing multiple priorities independently and/or in a team environment to achieve goals with a high degree of accuracy
• Experience in researching, compiling, and documenting data, business processes, and workflow
• Basic skills in capturing and translating processes and requirements into easily understood terms
• Basic analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships. 

• Monitor and maintain project/program schedule, documentation, and progress and provide regular status updates
• Appropriately escalate project issues to leadership for resolution
• Collaborate with various levels of staff to accomplish tasks/assignments
• Identify and recommend process improvements to leadership
• Conduct research for preparation of reference material
• Create, update, and maintain foundational documents and executive summaries/briefs
• Create and maintain CoS SharePoint content and perform access updates
• Draft email verbiage to be sent by CoS team to internal and external contacts 
• Ensure clear, concise, and effective communication of material shared by CoS Office
• Participates in planning, development, implementation, and maintenance of new and existing programs