Job Description

Team Overview: The Lending Strategy team enables the Lending department to build strategies to enhance member experience, drive innovation, improve risk management and effectively leverage digital transformation capabilities.

Potential Projects:

• Credit Card Strategy Refresh
• Consumer Lending Strategy Refresh
• Enhance membership engagement experience.
• Reimagine the collections experience for NFCU counselors and members.

The Summer Associate Program is a 12-week internship program beginning in May 2025 and ending in August 2025. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2025 or later.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Currently pursuing a degree in Business, Finance, Information Systems, Engineering or a related field. 
• Previous internship experience or project work in the fields listed above. Participation in clubs, competitions, or organizations that demonstrate interest in business, data, and innovation.
• Experience with the steps in planning, fielding, analyzing, and presenting quantitative and qualitative research.
• Working knowledge with various statistical, segmentation and analysis techniques for survey and database data.
• Experience in using online tools such as survey tools, communities, social networks etc.
• Effective skill to make clear, sound, and logical conclusions and recommendations.
• Effective organization skills, project management, and interpersonal communication skills
• Good research, analysis, and problem-solving skills
• Effective verbal, written, and presentation skills of technical and non-technical material(s)

• Provide research and data analytics support and strategy planning to business partners to help in their decision-making process to solve business issues, meet project objectives and/or strategic initiatives.
• Collaborate with internal stakeholders and management to provide research expertise to support their product and business initiatives.
• Write research proposals, reviews, explains research and data strategy required to meet project and business objectives.
• Recommend and uses appropriate quantitative or qualitative techniques to meet basic research objectives.
• Develop basic analysis plan and as necessary, oversees applications of advanced analytics.
• Communicate and summarize research and data analysis results for business partners and interpret results into actionable insights or business plans that will support their decision-making objectives.
• Research, analyze and summarize study results and identifies if the strategy used was appropriate and met business objectives.
• Identify and review key findings from basic research and applies most appropriate/effective presentation method to communicate results to a variety of audiences e.g. staff, stakeholders, and senior management.
• Perform other related duties as assigned.
• Support the development, maintenance, and management of reporting, dashboards, data models and analytical results.
• Familiarity with various data structures and ability to extract data sources (e.g., PySpark, PowerBI)
• Familiarity with the process in sourcing raw data and cleansing techniques
• Familiarity with mapping techniques and data pipelines